BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all...

The Customer Success Manager is a member of BMC’s Customer Success organization and the role reports to a Director, Customer Success. Purpose The Customer Success Manager (CSM) leads the delivery of BMC customer success subscription services to our customers. These services help customers to...

BMC Premier Support is a high-touch, outcome-focused service for customer IT organizations using BMC solutions to support critical business operations and key technology initiatives. The Premier Support Account Manager is responsible for building a deep understanding of the Premier customer's...

Responsible for helping premier customers achieve accelerated success with BMCs products and solutions. Working closely with the Premier Support Account Manager the PSS will help define a customer vision of success and work with internal and external stakeholders to build initiatives and plans...

Team Description The VoC Programs team within the Customer Experience Transformation Office (CXTO) empowers and informs customer experience improvements and business decisions by consulting, developing, and interpreting primary research for the BMC ecosystem. We bring research-driven insights...