Careers at BMC Software
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Customer Technical Support Specialist - AR Server
Customer Success. Maharashtra, Job ID: 34635.
Specialist - Technical Support BMC Software - The Multi-Cloud Management Company From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital... -
Technical Support Specialist - BMC Remedy
Customer Success. Maharashtra, Job ID: 34079.
Specialist - Technical Support Analyst BMC Software - The Multi-Cloud Management Company From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous... -
Technical Support Specialist - Truesight Capacity Optimization (TSCO)
Customer Success. Maharashtra, Job ID: 34080.
BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we... -
Staff Technical Support Analyst - Mid Tier/AR Server
Customer Success. Maharashtra, Job ID: 33265.
Primary Roles and Responsibilities: * Provide Level-2 support for Remedy * Respond to and resolve all customer technical issues (via phone, e-mail, web) * Work with the engineering team on customer escalations and help them fix issues. * Maintain a high level of customer satisfaction *... -
Technical Support Specialist - BMC Remedy ITSM
Customer Success. Maharashtra, Job ID: 33149.
Job title: Staff Specialist Technical Support /Staff Technical Support Analyst BMC Software - The Multi Cloud Management Company From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in... -
Staff Specialist Technical Supp Analyst - BMC Remedy ITSM
Technical Support. NA, Job ID: 30318.
A Staff Specialist Technical Support Analyst is responsible for fielding and resolving BMC issues by utilizing internal systems, troubleshooting utilities, and support processes. The position requires close communication with multiple departments while maintaining issue ownership. The analyst... -
Technical Support Analyst - Guadalajara
Technical Support. Jalisco, Job ID: 34730.
Works directly with customers via phone, email, and chat sessions to enhance satisfaction and improve use of products. Responds to customer inquiries regarding products, features, and compatibility. Delivers solutions and implements workarounds by using technical knowledge to troubleshoot and... -
Technical Support Analyst - Patrol
Technical Support. Maharashtra, Job ID: 35561.
BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we... -
Technical Support Analyst - RemedyForce
Technical Support. Maharashtra, Job ID: 35380.
Position Description: The Staff Specialist Technical Support Analyst/Staff Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined... -
Technical Support Analyst - ITSM
Technical Support. Maharashtra, Job ID: 35381.
Job title: Staff Technical Support Analyst BMC Software - The Multi Cloud Management Company From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an...