Careers at BMC Software
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Customer Technical Support Analyst - Truesight
Customer Success. Maharashtra, Job ID: 32708.
Position Description: The Staff Specialist Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined procedures and practices to... -
Customer Technical Support Specialist - BMC TrueSight
Customer Success. Maharashtra, Job ID: 32006.
Position Description: The Staff Specialist Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined procedures and practices to... -
Customer Support Analyst - BMC Remedy ITSM
Technical Support. Maharashtra, Job ID: 28884.
BU Description: BMC Helix Support Operations team supports and manages hundreds of customers on Helix from across various Public and Private cloud platforms. This position is for support function for Helix ITSM/ SmartIT /Smart Reporting/ CMDB /DWP product lines. Primary Roles and... -
Staff Specialist Technical Supp Analyst - BMC Remedy ITSM
Technical Support. NA, Job ID: 30318.
A Staff Specialist Technical Support Analyst is responsible for fielding and resolving BMC issues by utilizing internal systems, troubleshooting utilities, and support processes. The position requires close communication with multiple departments while maintaining issue ownership. The analyst... -
Staff SQA Engineer
Product Development. Maharashtra, Job ID: 32407.
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise. BMC hires people with a broad set of technical skills who are ready to... -
Market & Competitive Intelligence – Lead BI Analyst
Operations. NA, Job ID: 32108.
Scope of Responsibilities: * You will be responsible for tracking, analyzing, and executing competitive and market intelligence of BMC Competitors. * Monitor competitor trends including changes and developing a regular cadence of reporting and company-wide briefings to instill awareness * You... -
Customer Technical Support Analyst - India
Customer Success. Maharashtra, Job ID: 32394.
Works directly with customers via phone, email, and chat sessions to enhance satisfaction and improve use of products. Responds to customer inquiries regarding products, features, and compatibility. Delivers solutions and implements workarounds by using technical knowledge to troubleshoot and... -
System Programmer
Product Development. Maharashtra, Job ID: 29852.
BMC mainframe solutions draw on decades of expertise and innovation to leverage AI, machine learning, and predictive analytics to achieve a self-managing mainframe. Key elements of a self-managing mainframe: Multivariate analysis, Predictive analytics, Root-cause analysis, Prescribed remediation,... -
Technical Supp Analyst
Technical Support. Maharashtra, Job ID: 32071.
BU Description: Intelligent Z Optimization and Transformation (IZOT) Primary Roles and Responsibilities: Technical Support Analysts will typically qualify as first contact for some products and as backup for others mainly during EMEA and US hours. Their job function will be dependent on... -
Websphere MQ Administration - Technical Support Analyst
Technical Support. Maharashtra, Job ID: 31840.
BMC Intelligent Z Optimization and Transformation or IZOT, highlights how BMC is helping our customers run and reinvent with Mainframe. With robust product portfolio, IZOT empowers customers to make the mainframe as adaptive as any other platform and help them to transition their mainframe into...