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Basic Information

Job Name
Staff Sales Operations Analyst - India
Country
India
State
IN_Maharashtra
City
Pune
Date Published
13-Aug-2026
Job ID
47416
Travel
You may occasionally be required to travel for business
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

Hybrid: #LI-Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

BU Description

We are Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization

Job Description – Senior SDFC Developer

Pune
About You

  • You like to develop, design, and deliver solutions that deliver sustained business value from our SFDC platform and associated solutions
  • You enjoy working cross-functionally across Sales, Marketing, Customer Success, Operations, and IT organizations.
  • You’re a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.
  • You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service
  • You have a passion for development, and challenge yourself to learn new things
  • You know how to have fun and connect with people
  • You are AI first

Key Responsibility/Role Expectation

•         Developing customized solutions within the Salesforce platform

•         Designing, coding, and implementing Salesforce applications

•             Collect and collate user feedback

•             Proactively engage on continuous improvement efforts for application design, automation, support, and practice development efforts

•             Support various applications/tools administration

Professional Experience

•             6-7 years’ hands-on development experience on the Salesforce platform

•             Sales exposure gives you an edge for this role

•             Understanding of the Salesforce product suite

•             Thorough understanding of the Territory and Quota design process will give you and edge

•             Participate in efforts to develop and execute automation, testing, training, and documentation

•             Good understanding of designing reports and dashboards in SFDC

•             Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance

•             Ability to work in a fast-paced environment and manage priorities judiciously

•             Excellent Communication skills

•             Exposure to Agent force and Salesforce MCP is desirable

•             Strong commitment to customer service, employee efficiency, and company growth

•             Superior analytical and problem-solving abilities

•             Experience working in a global team

•             Firsthand knowledge of integrating 3rd party solutions, or apps in the SFDC environment

•             Good knowledge of Excel, perhaps even VBA skills desirable

•             Exposure to Tableau CRM (Formerly known as Einstein Analytics) desirable


CA-DNP

Our commitment to you! 

 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

 

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary
1,588,350
Mid point salary
2,117,800
Max salary
2,647,250
Min Salary - NEW
1,588,350
Max Salary - NEW
2,647,250