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Description and Requirements
Description and Requirements
BMC Software – The Multi Cloud Management Company
Any modern business must do two things really well: serve its customers the best way possible, and introduce market-changing innovation. At BMC we help you run your business as you reinvent it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT.
92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives. With more than 35+ years of leadership in IT management solutions and over 10,000+ customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond.
BU Description/Position Description:
This position is responsible for collecting invoices for an assigned customer portfolio. Additional responsibilities include analysing contracts, calling customers, researching disputes, reconciling accounts, following up on payment arrangements, and escalating customer disputes as required. The Collection Specialist will also lead staff training and activities, help drive key collection results and metrics across the team, and develop cross-functional relationships within BMC to support the collections function.
Primary Roles and Responsibilities:
· 2+ years of experience in commercial collections preferably for IT & Software industry.
· Superior written and verbal communication skills
· Strong knowledge and demonstrated experience with Microsoft Excel & Reporting
· Client-friendly approach with demonstrated proficiency in building client relationships
· DSO result driven (understands financial targets and forecasting)
· Ability and skill set to prepare and distribute reports.
· Problem solving & Dispute handling skills
· Understanding of basic quote to cash cycle
Experience/ Qualifications:
1) Requires Graduation degree.
2) Master degree would be an added advantage.
3) MS – Office
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.