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Description and Requirements
Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
- Analyze renewal and cancellation data to identify risk indicators, root causes, and opportunities for improvement.
- Build and maintain executive dashboards that enhance renewal visibility and forecast accuracy.
- Partner with global and regional Sales and Customer Success leaders to collaborate on mitigation strategies for at-risk customers.
- Track key metrics and KPIs across customer segments, solutions, and partner channels to ensure consistent renewal performance.
- Present renewal insights, forecasts, and recommendations to senior and executive leadership with clarity, confidence, and data-backed storytelling.
- Collaborate with Finance, Operations, and Enablement teams to improve process efficiency, data quality, and business predictability.
- Drive continuous improvement by identifying gaps in analytics, reporting, or process design and implementing scalable solutions.
- Serve as a trusted advisor and subject-matter expert in renewal risk and analytics, contributing to global transformation initiatives.
- 5–10 years of experience in sales, customer success, revenue operations, or business analytics in a SaaS or enterprise software environment.
- Proven ability to translate data and insights into clear, actionable business strategies.
- Advanced proficiency with analytical tools such as Excel, Power BI, or Tableau; experience with Salesforce or CRM analytics a plus.
- Strong executive communication skills — able to synthesize insights and present recommendations to senior audiences.
- Strategic thinker with attention to detail, capable of managing competing priorities in a fast-paced, results-driven environment.
- Collaborative and influential, with the ability to work across global teams and functions to achieve shared outcomes.
- A passion for BMC’s values: innovation, inclusion, and customer centricity.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.