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Basic Information

Job Name
Lead Product Developer - Canada
Country
Canada
State
NA
Date Published
03-Sep-2025
Job ID
45644
Travel
You may occasionally be required to travel for business
This role can be based remotely in Canada 
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code
CA-JR
#LI-JR1
Remote: #LI-Remote
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Product Developer III - Canada

From core to cloud to edge, BMC Helix delivers the software and services that enable Global 100 customers, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

We have a thriving SaaS business where we continue to see hyper-growth – driven by AI Engine. We operate in a truly DevOps culture, supporting cradle to grave software development with truly cross-functional and autonomous teams who work with end-to-end responsibility. We trust in continuous improvement and value space for innovation and learning.

Join our dynamic R&D team, where we are building a next-generation Service Management solution in the SaaS space, from the ground up. This is a unique and strategic initiative focused on innovation and growth. We are looking for passionate, product-oriented professionals eager to work across diverse domains and leverage cutting-edge technologies, including Large Language Models (LLMs) and Agentic architectures.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

  • Analyze and understand existing system architecture to propose scalable and maintainable design solutions for new modules and features
  • Design, develop, and test high-quality product code in alignment with BMC’s engineering standards and best practices
  • Lead the resolution of complex technical challenges by collaborating with cross-functional teams and driving innovative solutions
  • Produce comprehensive documentation including well-commented code, design specifications, and issue tracking to ensure maintainability and transparency
  • Conduct in-depth problem analysis and deliver timely resolutions for product-related issues in accordance with BMC support protocols
  • Ensure timely delivery of code and associated artifacts, performing rigorous unit testing and supporting system/integration testing to maintain product quality
  • Contribute to backend development using Java and associated frameworks, with a focus on performance, scalability, and reliability
  • Implement AI-driven features in enterprise applications using Python and relevant machine learning frameworks
  • Apply Generative AI techniques and prompt engineering to enhance product capabilities and user experience
  • Collaborate on UI development efforts using Angular, contributing to a cohesive and responsive front-end experience
  • Utilize development tools such as Eclipse, Ant, JUnit, and GitHub to streamline coding, testing, and version control
  • Develop and deploy microservices using Kubernetes, ensuring robust container orchestration and service scalability
  • Support CI/CD pipelines using DevOps tools like Jenkins and Helm charts to automate build, test, and deployment processes


To ensure you’re set up for success, you will bring the following skillset & experience:

  • 8 to 10 years of experience developing enterprise-grade web applications using Java and Python
  • 3+ years of industry experience with enterprise ITSM solutions
  • Strong foundation in Computer Science, with deep expertise in J2EE, Spring Boot, and related frameworks
  • Proven experience designing and building microservices architectures using both Java and Python
  • Hands-on experience with containerization technologies including Docker and Kubernetes for scalable deployment and orchestration
  • Practical experience in Generative AI development, including working with Large Language Models (LLMs) and Machine Learning (ML) frameworks
  • Familiarity with RESTful APIs, GraphQL, and event-driven architecture
  • Experience working in fast-paced, distributed, and agile development environments, with a focus on CI/CD and DevOps practices
  • Practical experience building applications with LangChain and LangGraph, including chaining, agents, and retrieval-augmented generation (RAG) patterns
  • Strong understanding of LLM orchestration frameworks, prompt engineering


#LI-Remote 

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $113,025 - $188,375

Min salary
113,025

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Mid point salary
150,700
Max salary
188,375
Min Salary - NEW
113,025
Max Salary - NEW
188,375