Release Manager / Scrum Master

Basic Information







Date Published


Job ID


Travel Amount


Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

The BMC Experience Design Team is looking for a strong scrum master / release manager to drive the development and release of software for world class online experience for BMC customers. In this role the incumbent would use the Agile project management techniques to work as Scrum master for the development teams, to plan and manage the sprints and support product releases at regular intervals.

Role –

The Release Manager/Scrum Master is responsible for leading Scrum based ceremonies across development teams and promoting adoption of Agile practices.  The role supports key planning and execution activities that are crucial to managing the project release cycle while following agile methodology. This role will be key to unhindered communication and collaboration between various development teams.

Responsibilities – 

Contribute to the adoption and improvement of Agile practices within the BMC Experience Design Team

Manage and support Scrum based activities - sprint planning, daily scrum, backlog refinements and retrospectives

Manage the scrum boards

Lead project estimation and planning activities at the team level

Identify, track, and help remove obstacles and blockers preventing team members from completing their planned assignments

Track and report on key sprint metrics and help the team incrementally improve

Support release readiness activities in preparation for production deployments

Create plans for the implementation and deployment as per the release or project schedule

Coordinate release activities including documentation, testing, deployment and post-deployment support

Drive releases through challenges by managing scope, timeline and escalation of issues to technical leads, and product managers. 

Collaborate with Quality teams to confirm the quality of release

Communicate internally with status updates and release notes

Requirements - 

Bachelor's Degree required

CSM, SAFE 5, or other well-known professional Scrum Master certification

2+ years of release management in an agile environment 

2+ years as a Scrum Master or similar role

Experience with Jira, Confluence, or similar project management tools

Understanding and having hands-on experience with DevOps practices  

Strong organizational and communication skills

Understanding of software development lifecycle, release process and post release support practices 

Ability to interact professionally and confidently with colleagues at all levels, including senior and executive management

Ability to work effectively both independently and as part of a team

What are you getting yourself into?

The BMC Experience Design team is group of agile, creative learners who are passionate about producing inspired and effective work, who seek to improve every day, and who understand that life is too short to not enjoy yourself along the way. 

We thrive by embracing 3 core principles:

We bring our full self to our work

We are real. Every day, we bring genuine curiosity, stand united in action, stay humble in victory, celebrate our differences, and understand our flaws.

We are really, really good at what we do and getting better every day

On our team, we are doing the best work of our careers. We trust each other to be on our A-game. Whatever the skill and role, we’re highly engaged, positive, and team-oriented. We are leaders, do-ers, and always improvers.

We care deeply

We believe our work has the power to impact BMC, our customers, even the world. All we do is based on a strategic plan and directed toward measurable outcomes.

We are bound by a common set of values:

We value the people we work with as much as the work itself

We are inspired by the opportunity to address and solve interesting problems in innovative ways

We see brand experiences as powerful business drivers

We believe the best work is done in small groups of passionate experts

We love solutions that are simple, beautiful, and intuitive

We have a high level of attention to detail

We have a passion for supporting others

We look for opportunities to learn and challenge ourselves every day

We maintain calm in times of stress

We focus on priorities to achieve set goals

If this is you, we'd love to meet you!

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Country (Req)