Release Engineer

Basic Information







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Description and Requirements

Role Profile:


Customer-focused mainframe Infrastructure Engineer.  This person is responsible for maintaining several internal applications. The candidate is expected to provide technical help/expertise to team members who are diagnosing, troubleshooting and debugging complex systems and/or software. Analytical thinking and problem solving are the top skills required for success in this position.

Coding skills using CLIST, TSO, ISPF, REXX, & C skills is required. Must be able to work with JCL and IBM utilities to perform maintenance tasks. Familiarity with BMC software products, especially from an installation and customization perspective is a plus. Expert SMP/E knowledge & Assembler coding is desired.

  • Primary responsibility for the operation and maintenance of the BMC internal processes that deliver SMP/E software to BMC’s z/OS customers.
  • Provides technical support for product teams using the internally developed maintenance delivery tools.
  • Perform problem analysis and work with product teams to resolve problems on all supported systems.
  • Work with product teams to define new releases as needed.
  • Participate in code reviews of peer work and coordinate code changes with other developers.
  • Experience developing in an Agile environment required.
  • Follows standard practices and procedures in analyzing basic issues. Error message resolution and problem analysis for abends required.
  • Need good diagnostic skills including dump reading and analyzing trace output.
  • Provide internal product teams and BMC customer assistance in resolving SMP/E problems as needed.
  • Use creativity to employ automation and innovative solutions.
  • Excellent diagnostic and problem-solving skills, a demonstrated ability to work issues to resolution. 
  • Support BMC disaster recovery/business continuity programs as directed.
  • Validate, document and escalate design, reliability and maintenance problems or bugs.

Desired Skills/qualifications:

  • Proficiency with Rexx/Clist, TSO/ISPF is required.
  • Proficiency with C, C++, & Assembler is highly desirable.
  • Researches latest technologies
  • Proficiency with software installation, configuration and maintenance processes.
  • Familiarity with TCP/IP, CICS, DB2, MQ, IMS. JES2/JES3, USS and file transfer products experience a plus.
  • Knowledge of and proficiency with IBM products and utilities; prefer strong experience with BMC products.
  • Ability to remain calm, cordial, and effective during the resolution of time critical system interruptions/difficulties/failures.
  • Proven ability to develop relationships with peers and product teams.
  • Be proactive and take initiative to work independently as well as a member of a team.

This position requires 5+ years of experience designing and coding mainframe applications and system exits in an IBM z/OS environment. Strong experience in SMP/E, JCL, VSAM, JES2/3, SDSF, ISPF, z/FS. Strong Diagnostics, Debugging and Troubleshooting skills. Experience in z/OS Internals and Operations is beneficial. Verbal and written communication skills needed for success.

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

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