Staff Specialist Product Developer

Basic Information







Date Published


Job ID


Travel Amount


Description and Requirements

BMC Helix ITSM is the industry-leading service management solution that uses cognitive automation technologies to transform best-practice ITSM principles that you’ve come to appreciate from Remedy, delivered on your choice of cloud.

The Staff Specialist Product Developer will participate in module design with a focus on production-grade, high quality, portable, maintainable, and BMC standards-compliant software; will be responsible for driving the technical direction of the product. A team member who is passionate about quality and demonstrates creativity and innovation in performance engineering testing, with excellent problem solving, debugging, analytical and communication skills Major part of Role would require hands-on development experience to build products that handle Machine to machine interactions and proposing solutions to handle volume transactions

Primary Roles and Responsibilities:
  • You will be involved in working on the architecture of enterprise software & envisioning new products on the market demands.
  • You will participate in all aspects of SaaS products performance engineering.
  • You will work in a team to implement features and partner with Product Managers, UX experts, Architects, and QA to develop implementation plans with a focus on innovation, quality, sustainability, and delivering value to our clients.
  • Learn and adopt cutting-edge technologies and tools to build best-of-class enterprise SaaS solutions.
  • Responsible for delivery of high-quality enterprise offerings to schedules.
  • You will be working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • You will work across product lines with the interaction of other BMC products.
  • You should be able to manage a mixed workload of multiple ongoing tasks including new function development.
  • Looking for Performance Engineer with 8+ years of experience in Performance testing/Engineering
  • Candidate should have hands-on experience with Performance Testing tools like Silk Performer/JMeter/Load Runner
  • Ability to work with platform and development teams to gather requirements, develop a test plans, automate use cases, execute load tests, analyze and report results
  • Work experience with Unix/Linux and batch/shell scripting
  • Experience with concurrency, multi-threading, and deployment of distributed system architectures
  • Strong debugging skills in order to troubleshoot complex performance issues and/or identify performance improvement opportunities
  • Understanding of database schemas, tablespaces, indexing, and performance optimization techniques
Good to have:
Exposure with Dockers, Jenkins, Kubernetes, helm technologies etcExposure working with Postgres DBExposure analysing thread /memory dump & profiling

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.