Site Reliability Engineer

Basic Information






Tel Hai

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Description and Requirements

BMC is looking for a Site Reliability Engineer, who is passionate and self-motivated.

Come join a dynamic group in BMC working on a next generation cloud-based solution for IT management.

In this role, you will be working with a team to maintain and evolve our Cloud native direction.
The role drives business value through technical innovation such as simplification, extensibility, automation, and supportability.


  • Focus on Site Reliability Engineering (SRE) principles to develop tools, automation, dashboards to operationalize new BMC SaaS services and to transform BMC’s legacy applications to SaaS continuous delivery model.
  • Collaborate with multiple teams within the company, including R&D, DevOps, Infrastructure, Support and Operations
  • Help to deliver solutions for Cloud services – e.g. operationalizing new cloud services, Grafana dashboards, Kibana dashboards
  • Automate and apply development principles to operational practice of SaaS management.
  • Transform legacy technology to cloud native.
  • Take part in evolve cloud observability to use industry standard tools, and coding.
  • Conduct root cause analysis with the cross functional teams after service disruptions, identify opportunities for improvement, including development of such tools.


  • 2+ years of experience working for a software engineering company
  • Coding experience in Python, Java, Ansible, Shell, Go etc.
  • Experience working in an Agile methodology with cross functional teams (R&D, DevOps, Customer Success etc.)
  • Experience with open-source monitoring and visualization systems and tools, i.e. Prometheus (monitoring + tracing), Grafana/Kibana (dashboards)
  • Experience with Containers solutions (Kubernetes and Docker)
  • Experience with CI\CD pipelines and tools, such as Jenkins
  • Experience in Web service protocols (REST, JSON) implementation
  • Experience with Relational DBs (e.g. PostgreSQL, MS SQL, MySQL)


  • Knowledge of defining and monitoring system quality measures, including SLO and SLA
  • Knowledge of Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.
  • Experience in Public cloud, private cloud, and hybrid cloud deployments.
  • Knowledge \ Experience in OpenShift, Rancher
  • Knowledge in logging solutions like Logstash, FileBeat, FluentBit, Jaeger
  • Knowledge of BMC products as ITSM stack and Helix ITSM
  • Knowledge of Helix Operation Management and KMs

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.