Staff Sourcing Analyst / Travel & Expenses Administrator

Basic Information

Country

India

State

Maharashtra

City

Pune

Date Published

11-Apr-2022

Job ID

33579

Travel Amount

None

Description and Requirements

Title – Staff Sourcing Analyst      

Location: Pune, India

 

BU/PRODUCT DESCRIPTION:

This position of Staff Sourcing Analyst is within Global Procurement Operations in BMC.

You would be working as a Staff P2P Specialist, and you will report to the Procurement Operations Manager. The objective of the role is to handle the American Express corporate and purchasing cards of BMC employees, manage the program health, card administrative tasks and mitigating risk for BMC.

PRIMARY ROLES AND RESPONSIBILITY:

The Card Program Analyst position will be responsible for supporting the Travel & Expense and Purchasing department for BMC global employees, including corporate card and purchasing card program support. This would include handling the card application process, card usage, delinquency management, accounting of credit card transactions, overviewing the payments, reporting and data analytics. You will also be providing internal customer support as well as responding to queries or following up with cardholders and their managers on various topics in order to reinforce internal policies and rules.

This job requires regular and direct communication with various stakeholders: cardholders, managers, credit card provider representatives, procurement representatives. Therefore, strong communication skills are required.

Key Responsibilities

  • BMC’s first point of contact for troubleshooting issues in relation to American Express Cards.
  • Manage administration of Corporate & Purchasing Card programs.
  • Monitor regular internal and AmEx reports & controls to ensure BMC compliance to all agreed KPI’s & SLA’s.
  • Work with local AmEx markets to ensure issues are being dealt with promptly and correctly

·        Ensure all new credit card applications are handled daily

·        Perform delinquent accounts reconciliations and management according to the established work procedures

·        Answer calls and emails, document and record all incidents/requests raised using a ticketing system

·        Timely manage inquiries (internal & external), perform root cause analysis, and provide resolution

  • Keep management informed of any issues and escalate where required
  • Responsible for ensuring aged items are monitored for card markets.
  • Contact employees and stakeholders to clear aged T&E balances and escalate where required.
  • Follow up on Employee Credit Balances and use of cards for Personal Expenses.
  • Perform Month End administration and reporting activities
  • Ensuring the Integrity of Internal Financial Controls & Compliance with Policies
  • Prepare reports as required for monthly/quarterly internal controls checks.
  • Monitors compliance to the Global Travel & Expense Policy and identifies areas of improvement opportunity
  • Preparation of T&E and B2B Dashboards & Reports
  • Co-ordinate terminations/transfers of employees including liaising with HR & Payroll where required.

QUALIFICATION:

REQUIRED SKILLS:

  • Comprehensive understanding of Purchase-To-Pay and T&E process, relevant best practices in transformation agenda and key activities within Finance with relation to P2P
  • More than 4 years’ experience in Purchase to Pay area (preferably within ICT)
  • University degree within Procurement, Finance, IT or Logistics & Business Management
  • MBA would be added advantage.
  • Knowledge of Card Program Administration is mandatory
  • Experience of working on Oracle R12 EBS is advantageous.
  • Self-motivated professional with excellent customer service and strong working/team building relationship skills
  • Demonstrates good judgment and is solution orientated
  • Strong organizational and multitasking capabilities
  • Attentive to details to ensure compliance and accurate reporting.

BMC is an Equal Opportunity Affirmative Action Employer. It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, colour, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

BMC does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between BMC and the recruitment agency or party requesting payment of a fee



From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

Title – Staff Sourcing Analyst      

Location: Pune, India

 

BU/PRODUCT DESCRIPTION:

This position of Staff Sourcing Analyst is within Global Procurement Operations in BMC.

You would be working as a Staff P2P Specialist, and you will report to the Procurement Operations Manager. The objective of the role is to handle the American Express corporate and purchasing cards of BMC employees, manage the program health, card administrative tasks and mitigating risk for BMC.

PRIMARY ROLES AND RESPONSIBILITY:

The Card Program Analyst position will be responsible for supporting the Travel & Expense and Purchasing department for BMC global employees, including corporate card and purchasing card program support. This would include handling the card application process, card usage, delinquency management, accounting of credit card transactions, overviewing the payments, reporting and data analytics. You will also be providing internal customer support as well as responding to queries or following up with cardholders and their managers on various topics in order to reinforce internal policies and rules.

This job requires regular and direct communication with various stakeholders: cardholders, managers, credit card provider representatives, procurement representatives. Therefore, strong communication skills are required.

Key Responsibilities

  • BMC’s first point of contact for troubleshooting issues in relation to American Express Cards.
  • Manage administration of Corporate & Purchasing Card programs.
  • Monitor regular internal and AmEx reports & controls to ensure BMC compliance to all agreed KPI’s & SLA’s.
  • Work with local AmEx markets to ensure issues are being dealt with promptly and correctly

·        Ensure all new credit card applications are handled daily

·        Perform delinquent accounts reconciliations and management according to the established work procedures

·        Answer calls and emails, document and record all incidents/requests raised using a ticketing system

·        Timely manage inquiries (internal & external), perform root cause analysis, and provide resolution

  • Keep management informed of any issues and escalate where required
  • Responsible for ensuring aged items are monitored for card markets.
  • Contact employees and stakeholders to clear aged T&E balances and escalate where required.
  • Follow up on Employee Credit Balances and use of cards for Personal Expenses.
  • Perform Month End administration and reporting activities
  • Ensuring the Integrity of Internal Financial Controls & Compliance with Policies
  • Prepare reports as required for monthly/quarterly internal controls checks.
  • Monitors compliance to the Global Travel & Expense Policy and identifies areas of improvement opportunity
  • Preparation of T&E and B2B Dashboards & Reports
  • Co-ordinate terminations/transfers of employees including liaising with HR & Payroll where required.

QUALIFICATION:

REQUIRED SKILLS:

  • Comprehensive understanding of Purchase-To-Pay and T&E process, relevant best practices in transformation agenda and key activities within Finance with relation to P2P
  • More than 4 years’ experience in Purchase to Pay area (preferably within ICT)
  • University degree within Procurement, Finance, IT or Logistics & Business Management
  • MBA would be added advantage.
  • Knowledge of Card Program Administration is mandatory
  • Experience of working on Oracle R12 EBS is advantageous.
  • Self-motivated professional with excellent customer service and strong working/team building relationship skills
  • Demonstrates good judgment and is solution orientated
  • Strong organizational and multitasking capabilities
  • Attentive to details to ensure compliance and accurate reporting.

BMC is an Equal Opportunity Affirmative Action Employer. It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, colour, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

BMC does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between BMC and the recruitment agency or party requesting payment of a fee


It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.