Salesforce Developer
Basic Information
Country
India
State
Maharashtra
City
Pune
Date Published
11-Apr-2022
Job ID
32704
Travel Amount
None
Description and Requirements
BU Description
We are the Innovation Center of Excellence (iCOE) team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization
About You
• You like to develop, design, and deliver solutions that deliver sustained business value from our SFDC platform and associated solutions
• You enjoy working cross-functionally across Sales, Marketing, Customer Success, Operations, and IT organizations.
• You’re a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.
• You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service
• You have a passion for development, and challenge yourself to learn new things
• You know how to have fun and connect with people
Key Responsibility/Role Expectation
• Developing customized solutions within the Salesforce platform
• Designing, coding, and implementing Salesforce applications
• Collect and collate user feedback
• Proactively engage on continuous improvement efforts for application design, automation, support, and practice development efforts
• Support various applications/tools administration
Professional Experience
• 5+ years hands-on development experience on the Salesforce platform
• Sales exposure gives you and edge for this role
• Understanding of the Salesforce product suite
• Thorough understanding of the Territory and Quota design process will give you and edge
• Participate in efforts to develop and execute automation, testing, training, and documentation
• Good understanding of designing reports and dashboards in SFDC
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
• Ability to work in a fast-paced environment and manage priorities judiciously
• Excellent Communication skills & Experience working in a global team
• Strong commitment to customer service, employee efficiency, and company growth
• Superior analytical and problem-solving abilities
• Firsthand knowledge of integrating 3rd party solutions, or apps in the SFDC environment
Good to have:
• Prior experience in the Software industry preferred
• Good knowledge of Excel, perhaps even VBA skills desirable
• Exposure to Tableau CRM (Formerly known as Einstein Analytics) desirable
• Prior experience with BI tools an added advantage
• Knowledge of RPA, or other Automation tools desirable
• Familiar with other technologies used in Sales, Marketing and Customer Success, e.g. Lean Data, Eloqua, Apptus, Gainsight desirable
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.
If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.