Staff Platform Systems Administrator

Basic Information






IND Pune - Business Bay

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Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

Position Description:

This requirement/position is for SaaS Server team who is responsible to provide Windows, Linux, Email, FTP, AWS & Virtualization support on VMware & Cloud technology.

SaaS Server team is responsible to maintain and support all OS platform, Private and public cloud deployment. 

Primary Roles and Responsibilities: 

Provide Email & FTP Support to customer.

Help team with day to day operational work like OS support and Virtualization Support for VMware Infrastructure

Work on Cloud technologies, Incident management, Scripting and automation.

OS Compliance and patching for Windows, Linux and Virtualization Platforms.

Maintain and Support all OS Platforms.

Build and provisioning customer environments as per requirement.


Overall 5 to 8 years of Strong Knowledge & Experience on Email technologies and administration.

Should know postfix, dovecot, DKIM, DMARC, SMTP, POP3, IMAP. Must be able to understand email message transaction mechanics.

Proficient with file transfer technologies and administration, especially VSFTPD, ProFTPD IpenSSH, FTP, FTPS, SFTP, MFT

Familiar with security concepts including SSL/TLS, IP filtering, Certificates, Encryption, fail2ban, Iptables

Good knowledge with config management including Salt. Ansible, Git/Gogs

Knowledge of containerization technologies like docker, kubernetes and openshift

Comfortable working in rotational shifts. 

Work with Change & Incident Management Tools. 

Strong verbal and written communication skills are required for interaction with a global team. 

Work independently with minimal supervision, normally receiving minimal instruction on day-to-work activities. 

Works on problems of diverse scope where analysis of data requires thorough evaluation. 

Demonstrates good judgment in selecting methods and techniques for obtaining solutions.  

Use skills and experience to identify and resolve a wide range of issues in practical and imaginative ways. 

Assess and communicate risks based on complexity, resource and timeline constraints. 

Ability to work in cross functional teams and influence the outcome.

Graduation (12 + 3).

ITIL, MCSE, AWS Certification is an added advantage.

Should be willing to work in rotational shifts(12.30 PM to 9.30 PM & 5.30PM to 2.30 AM)

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. BMC never asks for payment from individuals seeking employment with the company.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.