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Basic Information

Job Name
Staff Partner Operations Analyst - India
Country
India
State
Maharashtra
City
Pune
Date Published
09-Jun-2025
Job ID
44962
Travel
You may occasionally be required to travel for business
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code
CA-JF
Hybrid: #LI-Hybrid

"At BMC trust is not just a word - it's a way of life!" 



We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  


We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

BMC helps companies around the world run and reinvent their businesses to evolve to an Autonomous Digital Enterprise, a digital-first organization with distinct tech tenets and operating model characteristics that support transformation through actionable insights, business agility, and customer centricity. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.


Staff Partner Operations Analyst will be responsible for providing remote partner support for the APAC Partner Account Managers. Support a variety of channel partners including distributors & value-added resellers (VARs) & coordinate product and sales training for channel partners’ sales force. Review certification / badging with partners.

The objectives for this role will be to ensure high quality service delivery, improve transaction velocity, and drive automation and optimization in day-to-day work along with increased coverage of our partner community.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: 
Interacts with BMC Channel Sales, BMC sales and BMC VAR partners to help drive net new channel opportunities. Assists BMC Sales Team in the sales process with the below responsibilities:

Channel Partner Support:
• Assist BMC Partner Managers with agreement reseller signup /renewals
• Enter BMC reseller agreement request details into internal systems (SFDC, ACR) for approval
• Obtain contract countersignatures from appropriate teams
• Support partners on access to the various BMC sites, login issues, login access, etc. and training partners on BMC site layout and usage

Channel Sales Support
• Review Partner Deal Registration leads in BMC’s PRM (partner hub) system
• Drive revenue and close opportunities by providing operational support in conjunction with indirect sales channel partners.

Partner Onboarding and Enablement
• New Partner Onboarding Plan development and execution along with Channel Managers
• Managing Certification / badging for partners
• Follow-up on Partner Enablement plan execution

Reporting and System Updates
• Follow-up on Partner reports submissions, like Forecast report, Partner Enablement tracker report, etc. and meeting deadlines, as per the geo requirements
• Update SFDC, for any required updates

Relationship Management
• Work with various internal and external teams involved in supporting partner transactions, including:
o VAR Partners
o BMC Partner Managers
o BMC Channel Operations
o Order management etc.

To ensure you’re set up for success, you will bring the following skillset & experience: 
• 4-5 years of experience in channel partner management, preferably in the IT products or SaaS industry.
• A self-starter with a strong sense of ownership and accountability. The candidate should be ready to own the assigned region end-to-end, proactively support partner managers, and does what it takes to drive results. Should be agile, proactive, a team player, and someone who takes initiative to lead, support others, and create joint success stories. A “doer” with a strong drive to succeed and grow within the organization.
• Excellent fluency in English language, both written and verbal communications.
• Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead multiple efforts with stakeholders across the globe
• Use of automation in channel operations or AI tools in channel Operations will be a huge added advantage



BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary
1,294,350

Our commitment to you! 

 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

 

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Mid point salary
1,725,800
Max salary
2,157,250