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Description and Requirements
Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
BMC is looking for a SaaS Site Reliability Engineer (SRE) to operate and ensure our SaaS service availability.
As an SRE, you will play a crucial role in ensuring the reliability, scalability, and performance of our customers' systems and services.
- Ensuring service availability and performance of the SaaS platform.
- Handling incidents and errors on the platform and resolving them.
- Managing upgrades of future releases and patches to the Production environment.
- Creating and Maintain Production runbooks.
- Performing assigned daily, weekly, and monthly operations maintenance duties.
- Supporting platform maintenance and testing initiatives.
- Developing processes, documentation, and automation.
- Monitoring system performance and resolving incidents promptly to ensure uptime and reliability.
- Developing and implementing strategies for proactive monitoring and alerting.
- 2-4 years of experience working with SaaS production environments.
- Experience with cloud platforms (e.g., AWS, GCP).
- Experience working and collaborating with Software Delivery teams.
- Excellent Written and verbal communication skills.
- Strong analytical and problem-solving skills.
- Proven experience in supporting mission-critical applications on a global scale preferred.
- Experience supporting SaaS critical infrastructure.
- UNIX/Linux experience and system administration knowledge.
- Knowledge and hands-on experience with Kubernetes and container orchestration.
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom); however, equivalent work experience may be substituted for educational requirements.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.