IT Infra Business Systems Analyst

Basic Information







Date Published


Job ID


Travel Amount


Description and Requirements

IS&T Solution Management team is responsible for client engagement activities required to support the infrastructure & application needs of the product development community within BMC.

Primary Roles and Responsibilities:
You’ll be responsible for Customer-IT Collaboration to shepherd requests, manage resources and advocate needs
Requirements gathering and analysis in support of software development tools and processes  
Reporting requirements as needed for above activities
You’ll drive communication of relevant information bi-directionally between departments.
Application support request analysis and requirements elicitation.
Project engagement to analyze impact, enforce standards and ensure resource availability
Previous experience as business system analyst role or equivalent preferred
Previous experience in helpdesk, technical or application support role would be beneficial
Previous experience in supporting devops practices beneficial
Prior experience in enterprise application services support would be beneficial
Should have working knowledge of the software development lifecycle & Agile methodologies
Should have good communication skills

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.