About the role
The BMC Digital Business Automation Engineer performs a key role in assessing and analyzing capabilities, business and technical requirements, and Customer business drivers. The engineer develops and delivers automation solutions that drive business value. In addition, the engineer determines environmental and personnel suitability, readiness, and provides best practice recommendations. As a Subject Matter Expert, the engineer’s guidance may cover implementation approaches, strategy, integration, deployment, and adoption of best practices to ensure success.
Key Accountabilities
• Provides thought leadership and actionable guidance/ input to develop and execute a value realization roadmap.
• Shares knowledge and experience with peers and internal stakeholders around
Your primary responsibilities for the role are:
• Responsible for participating in small teams comprised of BMC employees to deliver successful outcomes.
• Thought leadership in designing and building a “Automation” capability to drive hyper-automation in the enterprise.
• Designs, builds and delivers automations that drive measurable business value
• Improve the quality and efficiency of the solutions delivered to BMC clients to improve BMC business margins.
Success Behaviors:
An individual contributor that:
• Understand how to apply technology to improve the operational effectiveness or efficiency of specific IT functions or applications.
• Understand enterprise scale, integrated applications from a process/business perspective
• Understands and can articulate how BMC solutions align to the internal needs.
• Receives positive Customer feedback from BMC leadership, teams, and peers.
• Cultivates satisfied, repeat Customers.
• Communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project).
• Escalates appropriately for issues impacting internal opportunities, project delivery or Customer satisfaction, following process and policy.
• Builds and maintains strong relationships with internal and external key stakeholders.
• Continuously improves own skills and proactively seeks new learning and engagement opportunities.
• Identifies new or emergent business opportunities and works with internal stakeholders for follow up.
• Contributes to BMC knowledge through participation in internal initiatives.
• Executes projects in compliance with the processes and standards of BMC
• Excellence delivery methodology.
• Fulfills all Ethics and Compliance training/testing requirements to always protect BMC interests and assets.
Qualifications /Experience/Certifications:
• Bachelor's degree or equivalent experience
• 5(+) years of progressive experience in designing, developing and maintaining automation solutions.(JAVA, Python, JAVA Scripting, Ansible, Chef, Puppet, etc..)
• Operating systems – Linux, Unix and Windows
• Worked with people from different countries and with various cultural backgrounds – international experience preferred.
• SaaS experience
• Experience with Agile Development Software (Jira)
Qualifications/Experience/Certifications (Desirable)
• Knowledge of BMC Workload Automation solutions or other automation solutions (CA7, CA-ESP, CA-Autosys, IBM, Tidal, Redwood)
• Experience in an Automation Center of Excellence or similar organization
• Have worked with or basic understanding DevOps processes/tools such as:
