Senior Solution Engineer - Malaysia

Basic Information






Kuala Lumpur

Date Published


Job ID


Travel Amount

up to 50%

Description and Requirements

BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

Senior Solution Engineer

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.

Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Experience Needed and Experience Offered:

•       Provide technical assistance throughout a world-class sales cycle to drive opportunities.

•       Delivers and customizes technical presentations on BMC Solutions. 

•       Explains the value to customers, with associated use cases, required capabilities, and differentiation.

•       Actively participates in sales calls to help manage technical requirements and simplify the needs and actions

•       Identifies and develops innovative solutions to meet customer requirements. 

•       Focuses on large or complex sales opportunities with complex customer needs.

•       Writes Proof of Value success criteria for a client’s solution validation. Stands up the appropriate environment (OnPrem or SaaS) and manages the process to ensure success, communicating progress both to the customer and to the sales account management team.

•       Provides demonstrations and presentations for BMC Webinars and Tradeshows/Marketing Events.

•       Reviews RFP requirements from customers with sales and clients to establish the right solution and be consultative on whether to bid.

What We Seek:

•       Ability to communicate technical and business information to a varied audience (technical and non-technical customers).  

•       Awareness and possible experience in AI and Machine Learning

•       Understanding of leading cloud provider technologies (AWS, Azure, Google Cloud) is highly advantageous

•       You have a value based consultative approach, in which you can adopt and articulate the value of our solution to address the customer’s challenges. 

•       Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

•       Analyse customer needs through research and troubleshooting followed with recommending a solution. 

•       Excellent interpersonal relationship building skills.

•       Strong problem solving and analytical ability.

•       Substantial experience working in an enterprise-type software consulting, implementation, support or training experience a major plus.

What You Will Get:

•       Exceptional benefits

•       Smart working

•       Unrivalled, exceptional sales training

•       Opportunity to work with exceptional, talented leaders


It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.