Senior Solution Engineer - Digital Business Automation (DevOps) - Sydney, Australia

Basic Information

Country

Australia

State

New South Wales

City

Sydney

Date Published

19-Jul-2021

Job ID

30781

Travel Amount

up to 25%

Description and Requirements

Control-M covers all platforms with one architecture, not being limited to any platform or OS.  As the recognized market leader is the Workload Management Software market, Control-M is growing at multiples of the general growth of the industry and is one of the fastest growing solutions at BMC.

Whilst Digital Business Automation as a discipline is typically associated with Production, Control-M is rapidly expanding across DevOps, DataOps and Big Data disciplines with strong partnerships in the Big Data marketplace and with Hyperscalers.

We don’t just sell software. We are partners in our customers’ success.

Our Digital Business Automation solutions underpin our customer’s mission critical business activities, strategies, digital and cloud transformations.

To support our continued growth, BMC is seeking a Senior Solution Engineer to work closely with our sales team and customers to determine how we can best serve their unique needs by creating awareness of how our solutions can drive their business objectives and outcomes.

This is a key and highly visible role within our world-class Value and Solutions Engineering team, enabling prestigious customers to innovate in DevOps, DataOps and Big Data disciplines across the Australia and New Zealand market.

Experience Needed and Experience Offered:
  • Apply technology domain expertise and provide technical support throughout the sales cycle to drive opportunities to a successful conclusion.
  • Ability to interpret complex needs and develop innovative solutions to support our customers DevOps, DataOps and Big Data initiatives.
  • Ability to talk in the customers language and simplify communication of both technical and business content to a varied audience.
  • Ability to navigate large and sometimes complex sales opportunities with multiple technologies.
  • Responsible for researching the capabilities of our solutions vs. our competition and differentiating BMC in customer interactions.
  • Actively participate in sales calls as the solution expert ensuring alignment between BMC capabilities, discovered customer needs and their business outcomes.
  • Proactively builds ‘customer champions’, uncovering current state challenges and future state objectives to identify solutions and support business case creation.
  • Customises and delivers world-class presentations and solution demonstrations centred on customer current state challenges and future state objectives.
  • Proactively evangelises BMC solutions through technology and industry specific content (Whitepapers, Blogs…) and at marketing, customer & industry events.
  • Builds compelling deliverables for use by Sales and other solution engineers during the sales cycle. Researches, composes and delivers responses to RFPs as the solution and technology domain expert.
  • Installs solutions and executes proof of concepts aligned to specific agreed upon business requirements.
  • Actively contributes to BMC internal innovation programs and market/customer led product evolution.
What We Seek:
  • Significant PreSales or technical experience in Enterprise Software (Ideally related to comparable BMC products)
  • Ability to communicate technical and business information to a varied audience (technical and non-technical customers).
  • Subject matter expert on the technology and business use of one or more Workload Automation solutions (not necessarily Control-M) is highly desirable.
  • Experience with multiple, different IT platforms including mainframe, would be preferred.
  • Experience and expertise in DevOps, DataOps and Big Data disciplines
  • Experience with Runbook Automation or IT Process Automation would be desirable
  • Knowledge of Workload Automation or Big Data subjects is highly desirable
  • Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
  • Excellent interpersonal relationship building skills.
  • Strong problem solving and analytical ability.
  • Substantial experience working in an enterprise-type software consulting, implementation, support or training experience a major plus.
What You Will Get:
  • Exceptional benefits
  • Smart working
  • Unrivalled, exceptional sales training
  • Opportunity to work with exceptional, talented leaders

What BMC Offers:

  • We have a compensation structure designed for high performers, with all the perks you’d expect and some that will surprise you.​
  • We want our people to be the best in their fields, and we offer unbeatable training and growth opportunities.​
  • We’re a meritocracy, and we offer promotion opportunities based on performance, not politics.​
  • We foster a culturally diverse, dynamic, and fun working environment—our employees’ comfort and quality of life are critical to company success.​
  • We give our employees outstanding benefits that allow you to make strategic choices for you and your family.

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, sex, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, protected veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.