Sales Renewal Representative

Basic Information







Date Published


Job ID


Travel Amount

up to 10%

Description and Requirements

BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead. BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

We are currently looking for a Renewal Sales Representative to join out Singapore Team, focusing on the Greater China Region. This is an excellent opportunity to work with key accounts pivotal to the success of BMC in the region as our focus on Subscription based services grows each year.
BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. 
The Renewal Representative role is responsible for managing and selling BMC software maintenance renewals.  This role will manage and maintain support contracts while growing support revenues through renewing, up-selling and reinstating maintenance support contracts. 

  • Build and maintain successful relationships with key contacts at our customer accounts
  • Consistently deliver renewals bookings
  • Negotiate renewal contracts
  • Risk management, reduce churn in accounts
  • Educate customers and partners on the Support and Maintenance services and offerings
  • Work collaboratively with the Field Sales, Pre-Sales, best practices, and the rest of the Sales and support functions
  • Provide timely and actionable insight back into the management team
  • Provide an accurate forecast to the management and opportunity management within salesforce

Required Experience/skills

  • Excellent in English, Mandarin & Cantonese verbal and written communication skills, with experience interacting with the business and procurement sides of large organizations.
  • Experience in closing business transactions with multiple approval levels
  • Retain, grow and transform mentality with a strong focus on customer success
  • Comfortable interacting with customers and channel partners
  • Strong forecast accuracy
  • Ability to thrive in a high growth, rapidly changing environment
  • Salesforce experience preferred or equivalent systems experience
  • Self-motivated, able to work independently as well as contribute to a team
  • Team player that understands success rests on helping others to be successful.
  • Passionate about BMC and our opportunity, and driven to succeed

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

BMC will never ask for payment in exchange for employment.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.