Senior Project Manager (Control-M / Workload Automation)

Basic Information

Country:

United States

State:

NA

City:

USA Office At Home

Date published:

22-Oct-2020

Job ID:

28347

Travel Amount:

up to 25%

Description and Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Position Purpose

The BMC Global Program Manager (1) “GBP” performs a lead role in managing the implementation and or conversion projects for the BMC Digital Business Automation “DBA” enterprise software solutions.  The Global Program Manager (1) is responsible for orchestrating the successful delivery of Global DBA Services engagements.  GPMs are expected to drive projects to successful completion (on-time, on budget, with high Customer satisfaction) while maintaining billable efforts and protecting project profitability.


Key Accountabilities

Strategy / Project Management:

  • Responsible for leading DBA project(s) and or project manager(s) and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.

  • Excellence playbook for different stages of the project, including:

  • Development and maintenance of project management plan, project schedule, communications plan deliverables (e.g. status reporting), and key meeting materials

  • Establish and execute project governance, including: 

  • Includes plan for communication and collaboration among the Customer Team, Account Team, Pre-sales, Services Sales, and the PMO

  • Ensure all internal BMC stakeholders are kept well informed on the engagement

  • Customer expectations, comprehensive status (including dashboard reporting), and future engagement opportunities

  • Establish conditions of satisfaction and success factors with the Customer early in the engagement and ensure those are reviewed and maintained periodically through the project lifecycle

  • Establish and lead recurring governance meetings including preparation of materials and working with Customer Project Manager and key internal and external stakeholders to review key project information

  • Perform BMC PMO administration requirements, including:

    • Accurate revenue forecasting, monthly revenue close 
    • Management of Project costs and margin
    • Precise project communications (to PMO and other internal stakeholders)
    • Comprehensive review and clarification of SOW prior to deal closures
    • Review of BMC solutions roadmap for the Customer


Transformation/ Change Mgmt.:

  • Manage Pre-Flight Activities - Staff engagements, assess Customer readiness.

  • Implementation / Delivery

  • Manage to plan – within parameters of cost, scope, schedule and quality, including:

  • Manage risks and issues

  • Track action items through to closure and document decisions

  • Manage and maintain up to date and comprehensive project schedules

  • Manage budget – resource burn sheets, investment requests, etc.

  • Manage resources – driving team performance and ensuring efficient resource on boarding and off boarding

  • Manage delivery - orchestrate quality and manage fulfillment of project deliverables to agreed expectations

  • Manage scope change - identify, negotiate and execute Contract Change Orders ("CCO") as required.


Success Behaviors:

An individual contributor that:

  • Understands and can articulate how the BMC solutions align to the Customer's needs.

  • Receives positive Customer feedback from BMC leadership, teams, peers, and sales groups.

  • Communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project).

  • Complies with the project cadence required by PMO (e.g. regular status reporting on project indicators).

  • Approves project team's time and expense reports each week.

  • Escalates appropriately for issues impacting project delivery or Customer satisfaction, following process/policy.

  • Builds and maintains strong relationships with internal and external key stakeholders.

  • Identifies emergent business opportunities w/ Customers, coordinates w/ BMC Account teams for follow up.

  • Achieves utilization target.

  • Forecasts revenue with an accuracy of +/- 5% each period.

  • Contributes to BMC knowledge through participation in internal initiatives.

  • Executes projects in compliance with the processes and standards of BMC

  • Excellence delivery methodology.



Qualifications /Experience/Certifications:

  • 2(+) years of conversion experience with Workload Automation Software (CA7, CA-ESP, CA-Autosys, IBM, Tidal, Redwood)

  • 5(+) years of direct experience managing all phases of software Implementation project lifecycle.

  • ITIL v3 Foundation

  • Managed projects of $250,000 USD with 3+ team members on projects over 6 months in duration.

  • Managed people from different countries and with various cultural backgrounds - international experience preferred.

  • Understanding of different software development methodologies (Waterfall, Agile, etc.)

  • Must be familiar with other IT management technologies and have a working knowledge of IT operations and management.


Qualifications/Experience/Certifications (Desirable)

  • PMI Project Management Professional (PMP) certification or other formal training in Project Management methodology (PRINCE 2 Practitioner)

  • 5(+) years of progressive experience in maintaining, designing and implementing Workload Automation solutions. (CA7, CA-ESP, CA-Autosys, IBM, Tidal, Redwood)

  • Knowledge of BMC Workload Automation solutions

  • Control-M product certification


It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.