Senior Program Manager - Innovation Labs

Basic Information


United States




USA Office At Home

Date published:


Job ID:


Travel Amount:

up to 10%

Description and Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

BMC Innovation Labs brings together customers, partners, and employees to accelerate the development of priority solutions. We are seeking an experienced Program Manager to help run BMC Innovation Labs, responsible for the operationalization and execution of the innovation process for BMC incubations along with other Innovation Labs activities. 

The ideal candidate will also have a strong project management background with a proven track record of successfully delivering on time-sensitive initiatives.

Primary responsibilities
  • Operationalize and execute on the innovation process for incubations
    • Plan, schedule, and run monthly ASP meeting (BMC’s Angel Team reviews progress of in-flight incubations and listens to new idea pitches during ASP meetings)
    • Communicate with and prepare the Angel Team (12 members of BMC’s Senior Leadership Team) for ASP meetings and relevant Innovation Labs activities
    • Aid incubations, as needed, through the innovation process, including milestones / deliverables definition, tracking incubation progress
    • Help triage new innovation submissions to ensure they are ready to be pitched
    • Help mentor innovators for new idea pitches and progress reviews
    • Update Innovation Labs intranet as needed
    • Create communication material related to innovation process for Angel Team, innovators, and BMC overall
    • Create and maintain reports and dashboards
    • Help manage Innovation Labs budget
    • Identify and manage risks / escalations as needed and on a timely basis; act as a point of contact for operational inquiries and escalations 
    • Create communication material related to innovation process for Angel Team, innovators, and BMC overall

  • Organize and execute campaigns for innovation idea submission
    • Work with CTO Office, R&D, and Communications on promotions and campaigns to drive innovation idea submission by BMC employees (campaigns can include hack-a-thons, specific technology focus area for submission, special prizes)
    • Help with campaign communication and content development as needed

  • Work with BMC Communications to define and execute communication plan
    • Work with BMC Communications to define Innovation Labs communication framework
    • Help BMC Communications execute on communication activities (activities can include email communication, executive video, lunch & learn, bringing in outside speaker)
    • Help create communication content as needed
    • Work with executives and other resources as needed to execute on communication framework

  • Support customer and partner co-innovation initiatives
    • Work with VP of Innovation Labs to develop and execute customer and partner co-innovation initiatives
    • Guide co-innovation incubations through the innovation process and support customers / partners as needed
    • Help with communication and content creation related to co-innovation efforts

  • Define, manage, and execute special projects related to Innovation Labs
    • Special projects to support Innovation Labs will be identified as needed
    • Manage project details and requirements to meet aggressive timelines and to drive results
    • Collaborate with multiple teams and run projects spreading across various teams and business units

Skills and qualifications:
  • Strategic thinking with exceptional management and leadership skills
  • Ability to work independently while managing and monitoring projects to completion
  • Ability to network effectively with stakeholders and build relationships across all levels of the organization
  • Strong organizational skills & attention to detail with a strong sense of urgency
  • Multitasking skills with agility to adapt to changes in workload and priorities
  • Strong written and verbal communication skills
  • Cost control and budgeting skills
  • Proficiency in Microsoft Project, PowerPoint and Excel
  • High level understanding of software development lifecycle

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.