Machine Learning Engineer (Data Science)

Basic Information







Date Published:


Job ID:



You may occasionally be required to travel for business

Description and Requirements


"At BMC trust is not just a word - it's a way of life!" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 
The DSOM product line includes BMC’s industry-leading Digital Services and Operation Management products. We have many interesting SaaS products, in the fields of: Predictive IT service management, Automatic discovery of inventories, intelligent operations management, and more! We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, and we LOVE to hear our employees’ innovative ideas. So, if Innovation is close to your heart – this is the place for you!

BMC Helix Virtual Agent combines intelligent knowledge management services with natural language and contextual conversation so that users can resolve issues quickly and efficiently.


Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

  • Design, develop, and maintain high-quality software applications using Java and/or Python.
  • Collaborate with cross-functional teams to understand requirements and translate them into technical specifications.
  • Develop and implement software solutions that leverage GPT, LLM, and conversational AI technologies.
  • Integrate GPT and LLM models into the software architecture to enable natural language understanding and generation.
  • Develop conversational AI systems and chatbots that provide intuitive and human-like interactions.
  • Implement and maintain APIs and microservices to enable seamless integration of conversational AI functionality into existing applications.
  • Conduct thorough testing and debugging to ensure the quality, reliability, and security of the software applications.
  • Stay updated on the latest advancements in GPT, LLM, and conversational AI technologies, and propose innovative solutions and improvements.
  • Collaborate with product managers and stakeholders to define and prioritize features and enhancements.

To ensure you’re set up for success, you will bring the following skillset & experience:
  • 4+ years of experience using ML to solve Natural Language Processing (NLP) use cases
  • Good understanding of machine learning algorithms, tools and platforms 
  • Experience in toolkits such as NumPy, SciPy, scikit-learn, 
  • Working knowledge of Word2Vec, NLTK, BERT 
  • Understanding of encoder and encoder-decoder model architectures. 
  • GPT based training will be a plus. 
  • Knowledge of the latest techniques in this space such as Lora adaptors, PEFT, quantization 
  • Experience in practical training cycles 
  • Experience with GPU usage 

Experience with inference accelerators  Whilst these are nice to have, our team can help you develop in the following skills:

  • Knowledge of fine tuning LLMs including BERT and GPT based.
  • Self-starter and intellectual curiosity
  • Great communication skills, ability to explain predictive analytics to non-technical audience
  • Proficiency in data exploration techniques and tools 

Our commitment to you! 


BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 


BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.


BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,988,600 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 


Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.

Min salary


Mid point salary


Max salary