Sr Platform Systems Admin

Basic Information

Country

United States

State

NA

City

Remote

Date Published

25-May-2022

Job ID

34102

Travel Amount

None

Additional Locations

South Carolina - Charleston, Massachusetts - Boston, Illinois - Chicago, Texas - Dallas, Colorado - Denver, Florida - Miami, New York - New York, Washington - Washington
This role can be based remotely in United States

Description and Requirements

#LI-JR1
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

Business Runs on IT. IT Runs on BMC Software.

Business runs better when IT runs at its best. That's why more than 20,000 IT organizations – from the Global 100 to the smallest businesses – in over 120 countries rely on BMC Software to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry’s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk and achieve business objectives.

Position Description

We are seeking a Sr. Platform Systems Admin to join our On-Demand team, to help build and maintain BMC’s cloud platform and solutions.

About the On-Demand Team

The BMC On-Demand team is a critical group in the design, architecture, configuration, maintenance and availability of our On-Demand product portfolio.  We work closely with our product teams, architecture and customers to provide the highest levels of availability, service and customer success. Being nice is a requirement and you will be working in a high-speed and collaborative team.

About the Job:

  • Support and maintain private and public cloud deployments on AWS, Azure, Oracle, GCP and other IAAS platforms
  • Work on a platform for monitoring, logging, and orchestration of applications running on Kubernetes and Rancher
  • Develop and maintain automation via Terraform and Ansible
  • Participate in Capacity and Performance Management, Data Centre Rollouts and Consolidation
  • Present technical solutions, capabilities, considerations and features in business terms
  • Effectively communicate status, issues, and risks in a precise and timely manner
  • Build bare metal and Virtual environments
  • Troubleshoot and conduct root cause analysis to address routine to moderately complex reporting issues with accuracy or performance
  • Support the implementation of new products, as well as enhancements, modifications, and corrections to existing software
  • Be a mentor to other team members for technologies that you are involved in
  • Be an escalation point for our Tier 2 teams
  • Participate and interact with our cloud vendors
  • Take part in 24/7 on-call rotation

Position Requirements:

About You

  • Ability to pass and obtain a US Security Clearance
  • Bachelor’s Degree preferred or 7+ years’ work experience
  • 2+ years of recent hands-on experience working with Kubernetes
  • Strong Knowledge & Experience with Kubernetes, Ansible, and Terraform 
  • Work with Change & Incident Management Tools
  • Strong verbal and written communication skills are required for interaction with a global team
  • Work independently with minimal supervision, normally receiving minimal instruction on day-to-work activities
  • Works on problems of diverse scope where analysis of data requires thorough evaluation
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions
  • Use skills and experience to identify and resolve a wide range of issues in practical and imaginative ways
  • Assess and communicate risks based on complexity, resource, and timeline constraints
  • Ability to work in cross functional teams and influence the outcome

If you know about the following it’s a plus

  • Experience deploying in AWS, Azure, Google and Oracle
  • BMC Products including Remedy, BPPM (Patrol), Bladelogic, End User Experience Manager (Coradiant)
  • Knowledge of monitoring technologies including agent, agentless, synthetic and real user
  • ITIL, MCSE, VCP, AWS Certifications, Agile methodologies are added advantage


BMC Software, is an Affirmative Action/Equal Opportunity Employer. M/F/D/V encouraged to apply.


It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Country (Req)

United States