Sr Director of Product Management

Basic Information


United States



Date Published


Job ID


Travel Amount

This role can be based remotely in United States

Description and Requirements

BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

Sr Director of Product Management - DSOM

BMC Software – The Multi Cloud Management Company

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

What We Seek:

BMC Software is seeking an experienced, SaaS product leader to serve as Senior Director of Product Management to advance BMC’s Helix SaaS platform. 


  • Manage team of product managers to drive platform capabilities and SaaS operational improvements to the Helix portfolio of solutions.
  • Collaborate with product management peers to align SaaS experience and platform capabilities with product roadmaps.
  • Lead SaaS platform roadmap that advances no-code capabilities for BMC Helix customers and partners.
  • Help lead SaaS first transformation in partnership with development to a world-class agile delivery model
  • Understand customer workflow, as it relates to the relevant products, at a very deep level to translate market requirements to Product Development and the value proposition to downstream functions (marketing, sales, operations).
  • Properly segment the market and creates specific solution strategies and tactics to address each segment's needs and requirements.
  • Conduct competitive analysis and market assessment for establishing go-to-market strategies that capitalize on market trends, customer needs and competitive positioning. 
  • Maintain a multi-year product strategy and establish roadmaps for new partner solutions or product enhancements, including, developing new offerings, expanding on existing solutions, and leveraging existing products to build platform-based solutions. 
  • Communicates partner product status and roadmap evolution to senior and executive management.
  • Builds effective relationships with the sales, customers, partners, and internal departments. 
  • Ensure alignment of SaaS restrictions/limitations/contractual requirements with product managers across ITOM and ITSM products.
  • Liaise with Legal, Finance, Rev Rec, Operations and Support to ensure alignment on SaaS.
  • Lead a team to define and implement new platform capabilities across existing ITOM and ITSM product suites.
  • Provide regular customer updates on Service capabilities and roadmap.


  • At least 10+ years software product management experience in enterprise/B2B software.
  • Recent experience as a Director / Senior Director of Product management.
  • A deep understanding of the application development lifecycle and related methodologies.
  • Experience driving platform capabilities into a no-code/low-code platform is very desirable.
  • Experience supporting pre-sales sales and professional services with go-to-market positioning, data, best practices and guides.
  • Passion for engaging with customers and understanding their problems.
  • Experience with complex sales processes, working with sales and presales staff.
  • Experience collaborating with marketing staff to ensure clear internal & external messaging.
  • Great communication skills (both written and verbal).



It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.