Senior DevOps Engineer

Basic Information

Country:

India

State:

Maharashtra

City:

Pune

Date Published:

17-Apr-2024

Job ID:

41653

Travel:

You may occasionally be required to travel for business

Description and Requirements

#LI-PM1

"At BMC trust is not just a word - it's a way of life!" 



We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  


We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 
Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you’re looking for a place where your ideas will be heard – this is the place for you!
Thanks to our ongoing expansion we have the opportunity to grow our Site Reliability Engineering team. We’re looking for people who are just as passionate about solving issues with distributed systems as they are to automate, code and collaborate to tackle problems.

 Primary Role & Responsibilities:
You are an SRE Engineer with real interest and experience in troubleshooting BMC Helix Product issues, Databases, containers/Kubernetes, cloud technologies etc, and a proven interest and experience in using software engineering to solve operational problems.
You should be able to troubleshoot BMC Helix product issues.
Architect and implement automation to auto-remediate/self-heal issues in production.
You will participate in SRE software engineering, writing code for the continuing reduction of human intervention in operational tasks and automation of processes.
Monitor the application ecosystem, jumping on bridges and resolving the issues.
Having a good understanding of core ITSM and SRE practices and technologies.
Participate in 24x365 on-call schedules and close it within 30 Minutes.

 Skills & Qualifications:
Working knowledge of the latest version of BMC Products, and various migration tools along BMC Helix.
Working knowledge of SaaS, Cloud Technologies, and various Integrations
Expertise in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications.
Very Good Exposure of Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order, and CMDB Module.
Working Knowledge of TrueSight Ops Management, Patrol, TrueSight Synthetic Monitoring, TMART, Entuity, Prometheus, Grafana, Atrium Orchestrator, etc.
Ability to work with significant deadlines for SRE & DevOps projects.
Working Knowledge of SRM, ITSM, CMDB & Remedy Architect. ITIL v3 certification is preferable.
Working Knowledge of RSSO, DWP, DWP Catalog, Smart IT, Smart Reporting, and dashboards.
Working knowledge of SQL Server, Oracle, PostgreSQL, DBFS, etc.
Able to design & document the requirements comprehensively to execute the Project Plans.
Ability to automate complex requirements using scripting. Very good troubleshooting skills to debug the scripts – Python & Unix Shell script etc.
Hard Working, dedicated & effective communication skills.
Bachelor’s degree in IT or equivalent experience.

Our commitment to you! 

 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 

 

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

 

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,315,400 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

2,486,550

Mid point salary

3,315,400

Max salary

4,144,250