Senior Data Scientist - MLOps

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"At BMC trust is not just a word - it's a way of life!" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 
Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you’re looking for a place where your ideas will be heard – this is the place for you!
We are seeking a highly skilled and experienced Senior AI/ML Engineer to join our dynamic team. The ideal candidate will have a strong background in deep learning, machine learning, and statistical models, with a specific focus on generative AI concepts and frameworks. Generative artificial intelligence, or Generative AI, represents the next evolution of ServiceOps. BMC HelixGPT is BMC’s strategic approach to Generative AI, powering simplified, actionable insights and automated resolutions throughout the BMC Helix platform.
Job Description (Data Science):
  • 9+ years of overall Industry Experience 
  • 6+ years experience designing and developing deep learning, machine learning, optimization and statistical models using frameworks like Tensorflow, Keras, PyTorch, MXNet
  • Very good understanding of Generative AI Concepts
  • Proficiency in Generative AI frameworks such as LangChain and LlamaIndex
  • Hands-on Exposure to vector databases, and advanced RAG.
  • Hands-on explore to Knowledge Graphs is a plus.
  • Good Experience in Prompt Engineering
  • Understanding of encoder and encoder-decoder model architectures.
  • Knowledge of the latest techniques in this space such as LORA adaptors, PEFT, quantization
  • Experience in practical training cycles
  • Experience with GPU usage
  • Experience with inference accelerators
  • Knowledge of fine tuning LLMs including BERT and GPT based.

Our commitment to you! 


BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 


BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 4,166,900 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 


Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.

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