Sr. Mainframe Consultant

Basic Information

Country

United States

State

NA

City

Remote

Date Published

24-Aug-2021

Job ID

31191

Travel Amount

up to 25%

Description and Requirements

Mainframe Senior Consultant - USA

Description and Requirements

BMC Mainframe Services, BMS have an exciting opportunity to grow our team in the USA with the opening of a position for a Senior Consultant.  We are forecasting BMS to be the largest Services unit within BMC and as such are looking for the right people to help develop and grow our practice.

The BMC Senior Consultant provides leadership on technical delivery engagements by implementing and delivering mainframe infrastructure or security projects.  A Senior Consultant works closely with the project or managed service team to meet the approved Customer business requirements.  The Senior Consultant translates logical design into physical designs and produces detailed design documentation.  A Senior Consultant contributes to the development of procedures and standards within BMS.

The ideal candidate can be located anywhere in mainland USA and must be available to travel when necessary.

Primary Roles and Responsibilities:

  • Works interactively with all project staff, both internal and Customer.
  • Checks that the Customer is prepared and ready for the agreed start date.
  • Checks the Customer's technical environment is ready to productionize.
  • Design Phase: Contributes to and owns as appropriate the analysis process and documentation deliverables including workshop facilitation and leadership, requirements and environment analysis, and documentation of as-is and to-be states.  Defines unit design or assists with full solution design as necessary.  Delivers sufficient detail and manages design within the scope of the SOW and project goals.  Delivers Customer ready design documentation to support Design Phase sign-off, including:
    • o   Functional Requirements Workshops
    • o   Technical Solution Workshops
    • o   Supplemental Requirements Workshops
    • o   Solution Design documentation input
    • o   Solution Design Document
    • o   Gap Analysis
    • o   Test Strategy and Plan documentation
    • o   Echo-back sessions to Customer
    • o   Advises updates to the Project or Service Schedule to the Project Manager, Project Architect or Service Delivery Manager
  • Build Phase: Owns all assigned areas of the Build phase. Applies technical, education, and process knowledge and BMC best practices to deliver consistent, high quality, production ready solutions, including:
    • o   Technical leadership of other BMC resources on the project or service (L2 / L3)
    • o   Environment Preparation
    • o   Configuration
    • o   Deployment Plan
    • o   Education and Knowledge Transfer Training Plans
    • o   Build Documentation
    • o   Problem analysis
    • o   Problem solving
  • Validate Phase: Provides leadership, education, and mentoring throughout the Validate Phase to ensure the Customer fully vets the solution capabilities within the defined project scope. Owns issue resolution through hands-on correction, re-design/re-build, project change order, or bug reporting, including:
    • o   Conduct Regression Tests
    • o   Conduct Systems Test
    • o   Conduct Integration Tests
    • o   Conduct Non-Functional Tests
    • o   Conduct Migration Tests
    • o   Conduct User Acceptance Tests
  • Deliver Phase: Successfully moves the Customer into production on the target BMC solution. Production rollout success includes technical migration into the production environment, and production testing.
    • o   Deployment Planning and Execution
    • o   Migrate Solution to Production
    • o   Production Testing
  • Transition Phase:  Successfully completes the transition of the project to closure with the BMC Project Team and handover to the Customer and BMC Support including any open defects or RFEs, and project closeout activities, including:
    • o   Final Documentation Delivery
    • o   Lessons Learned and Defects Reporting
  • Recognizes if a Customer request falls outside the scope of the project and brings to the attention of the Project Manager for further review.
  • Recognizes and escalates any identified opportunities to the Project Manager.
  • Ability to strategically solve complex Customer problems by using various communications, testing, and critical thinking techniques.
  • Recognizes Customer operational problems that could be opportunities for BMC Transformation Services.

Strengths:

  • Communication
  • Strong work ethic / diligent
  • Decision-making / judgement
  • Problem solving
  • Coaching / mentoring

Professional Behaviors:

  • Change Champion
  • Independence
  • Industry expertise
  • Leadership / influence
  • Technical / solution knowledge

Success Behaviors: 

  • Is a self-starter, able to prioritize on getting the right tasks done first and works with internal eco-system to maintain knowledge.
  • Provides on time, accurate and realistic status reports or input to status reports using standard templates.
  • Completes accurate time sheets and expenses on time.
  • Helps estimate the duration of role-specific activities.
  • Prioritizes and completes all assigned tasks with minimum re-work, including capturing Customer input and review with zero services defect and warranty time.
  • Consistently achieves utilization targets and balances with development plans to ensure skills are updated and in demand.
  • Seeks to identify and mitigate risks before issues arise.
  • Manages and delivers assigned responsibilities within scope and budget.
  • Promotes harvesting and sharing of relevant knowledge and information from completed projects with wider BMC Services community using the internal tools available.
  • Seeks to identify and share, with the BMC Project Manager, new Services Change Order opportunities and / or new SOW based on observed Customer needs and BMC capabilities.
  • Maintains up to date training on BMC Excellence delivery methodology and applies it in all projects.
  • A trusted advisor by the Customer. 
  • Uses best practices consistently delivering prescriptive recommendations within the scope of the Customer's business goals.
  • Demonstrates knowledge as the "go-to" person for the engagement when the Customer's questions regarding what or how to do tasks within the BMC project scope.
  • Acts as a mentor and role model and sought out by peers. 
  • Provides timely information and assistance without compromising own deliverables responsibilities.
  • Gets full consensus within task timeframes from entire project team to drive and achieve goals.
  • Actively manages Customer expectations to ensure a clear understanding of responsibilities, timelines and deliverables, preventing scope creep.
  • Ambassador for BMC solutions with Customers and peers and communicates with confidence and accuracy via Chatter and Docs blog.
  • Fulfils all Ethics and Compliance training and testing requirements to protect BMC interests and assets at all times.

Soft Skills:

  • Conflict resolution in all situations – intermediate to advanced level
  • Presentation abilities to C-level Customer team – advanced level
  • Problem solving strategies and techniques (e.g. discovery, requirements capture, etc.) – intermediate to advanced level
  • Written and verbal communication skills for project team engagement – advanced level
  • Prioritization / management of time to deliver on assigned deliverables and project schedule – advanced level
  • Email and phone skills / etiquette – advanced level

Experience and Qualifications:

  • 8+ relevant years mainframe technical experience as either a Mainframe Security Consultant (RACF, ACF2 or Top Secret) or z/OS Systems Programmer:
    • 3+ years working in Services or projects (preferably Customer facing in a professional consultancy capacity).
  • Proven ability to meet assigned timelines with high quality, complete deliverables in unsupervised, sometimes remote, situations.
  • Proven ability to work within high-pressure teams physically and virtually.
  • Willing shares ideas and knowledge with other colleagues promoting good practice.
  • Demonstrated ability to interact well with project and Customer teams to contribute to the good of the project.
  • Demonstrable experience of deployment lifecycle across multiple environments (Deployment, UAT, and Production).
  • Completed engagements that have executed for six months or longer
  • Demonstrated success in building key relationships with the BMC eco-system including Sales, Support, and Product Engineering.
  • Bachelor's Degree or equivalent
  • ITIL v3 Foundation Certification (preferred)
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.