Senior Consultant - TrueSight Orchestration

Basic Information

Country:

Canada

State:

NA

City:

CAN Office at Home

Date published:

21-May-2021

Job ID:

30170

Travel Amount:

up to 50%

Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

BMC Consulting Service is looking for high-calibre consulting engineer who will deliver consulting services of BMCs TrueSight product suite within our existing and potential customer’s environment. 

  • Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
  • Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
  • Implement, customize, and configure BMC products.
  • Integrate BMC products to each other and third-party applications.
  • Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
  • Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
  • Ability to transfer knowledge of the BMC approach to business service management.
  • Responsibilities include providing design, architecture, best practices, and implementation/troubleshooting of customer capabilities in relation to the following products:
    • BMC TrueSight Orchestration (formerly BMC Atrium Orchestrator)
    • BMC ITSM/Remedy
  • The ideal candidate will have deep operational and implementation experience in the above products or within each domain silo (Orchestration, Server Automation, Network Automation, Cloud).
  • Develops and delivers detailed technology solutions through consulting project activities at customer sites.


Education And Experience:

  • 5+ years+ experience working with BMC TrueSight Orchestration (formerly Atrium Orchestrator) or any other relevant BMC product.
  • Creating custom workflow using BAO if needed
  • Troubleshooting/Fixing Service provisioning issues.
  • Must be familiar with other IT management technologies and have a working knowledge of IT Operations and management.
  • Ability to take direction and work independently in achieving stated objectives.
  • Experience in systems design and development experience in enterprise computing environments.
  • Experience implementing enterprise computing solutions.
  • Strong technical knowledge of at least one major operating systems environment.
  • Participate in development and management of new processes for new clients/products

#LI-Remote
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, sex, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, protected veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.