Senior Business Systems Analyst - Guadalajara

Basic Information







Date Published


Job ID


Travel Amount

up to 10%

Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
Senior Business Systems Analyst

Description and Requirements

Working as a part of a cross-functional team, the person in this role will work as a business data analyst  managing data integrations, business reporting needs, and recommending ways to improve data reliability, efficiency, and quality; implement new report development and enhancements; identify, analyze and report data trends that are used by the Technical Support Leadership to drive critical business decisions.

The ideal candidate has a deep understanding of all aspects of data analytics, a proven history of creating and maintaining high value reports and dashboards as well as the ability to work with key stakeholders throughout the organization to deliver high quality, accurate deliverables in a timely manner.


  • Design, build and manage innovative dashboards and reports and other analytical services in various BI reporting tools including Salesforce, Tableau, MicroStrategy and Alteryx
  • Review, analyze, and evaluate data for incorporation into the Enterprise Data Warehouse (EDW) via ETL jobs 
  • Develop SQL code and maintain existing SQL views in the Enterprise Data Warehouse
  • Manage database objects in the user managed database (UMDB)
  • Plan and execute user acceptance testing for database changes, ETL changes, and SQL changes
  • Build efficient and accurate processes and standards that build trust with data and provide consistent metrics across the organization
  • Assist in developing the vision and plan for proactive and predictive analytics tools and programs
  • Ensure end user success through strong customer service skills and understanding of the end user’s goals and objectives


  • Bachelor’s degree with emphasis on technical coursework (Information Systems, Computer Science, Data Science or related area)
  • Minimum of 4 years of work experience
  • Extensive experience in scripting with SQL, extracting large sets of data for analysis, and design of ETL flows
  • Ability to design and build data sources and reports using a variety of modern analytics tools such as Salesforce, Tableau, and MicroStrategy
  • Strong working knowledge of Alteryx or a data preparation, blending & analysis toolset
  • Aptitude to learn new technology, products, and concepts
  • Strong attention to detail
  • Strong analytical, conceptual and problem-solving abilities
  • Ability to manage multiple priorities, and assess and adjust very quickly to changing priorities
  • Experience in predictive analytics, machine learning, and/or artificial intelligence desirable
  • Travel requirements are minimal
  • No direct management responsibilities
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

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