Business Analyst- Salesforce
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Description and Requirements
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"At BMC trust is not just a word - it's a way of life!"
The Business Enablement Group manages the relationship between IT and the business. BEG routinely elicits requirements, architect solutions, then builds business cases for new business functionality. They gather requirements and run User Acceptance Testing with the business for approved projects.
Primary Roles and Responsibilities:
- The Business System Analyst’s (BSA) role handles a wide array of responsibilities at any given time in support of delivering an outstanding customer experience between the Marketing, Channel, and IT teams.
- Host meetings with key business stakeholders to gather and analyze requirements
- Create detailed plans for execution and implementation of new processes and/or softwar
- Develops wireframes, flowcharts, swim-lanes to detail and explain business workflows
- Partner with project managers, developers, and other business analyst to solve business problems based on the requirements gathered
- Monitor project progress by tracking tasks, reporting defects, and communicating progress to key business stakeholders and IT leadership
- Host Business demos and facilitate sign off on all projects
- Contributes to the team effort by accomplishing tasks as needed and in a timely manner
Experience/ Qualifications:
Must be detailed oriented with a strong work ethic. A strategic and analytical thinker with strong communication skills, the ability to self-manage, multitask, prioritize, and work across teams is critical.
- A minimum of five years working on professional project teams.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, flowcharting tools).
- Proficient in Jira or other agile management tool.
- Strong organizational and time management skills.
- SFDC Admin certification or demonstrable experience with SFDC.
- Travel requirements less than 10%. No direct management responsibilities.
- Bachelor’s Degree required.
- Fluency in English both Written and Verbal.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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