Senior Business Systems Analyst

Basic Information






IND Pune - Business Bay

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Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
Position Description: 

IS&T Solution Management team is responsible for client engagement activities required to support the infrastructure & application needs of the product development community within BMC.

Primary Roles and Responsibilities:
Infrastructure request analysis and requirements elicitation.
Customer-IT Collaboration to shepherd requests and advocate needs
Escalation Management to champion R&D priorities across organizations
Assist in resource management efforts for demand forecasting and resource reclamation
Project engagement to analyze impact, enforce standards and ensure resource availability
Reporting requirements as needed for above activities
Drive communication of relevant information bi-directionally between IS&T and R&D

Overall experience of 8+ years in IT with full time graduation 
Previous experience in a business system analyst role or equivalent preferred
Should have experience supporting one or more technical areas, such as data center, server/storage/network infrastructure, windows/linux operating systems, virtualization, cloud computing, container/Kubernetes, application support or other software development platforms.
Should have working knowledge of the software development lifecycle & Agile methodologies
Should have good communication skills
Should be comfortable working in 12.30PM to 9.30 PM shifts
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. BMC never asks for payment from individuals seeking employment with the company.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.