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Basic Information

Job Name
Sr Business Process Specialist - India
Country
India
State
IN_Maharashtra
City
Pune
Date Published
20-Apr-2026
Job ID
46633
Travel
You may occasionally be required to travel for business
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code
CA-JF
Hybrid: #LI-Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!

The Software Asset Manager is a strategic leadership role responsible for maximizing return on investment across the enterprise’s software and technology assets. This role ensures effective lifecycle management, compliance, cost optimization, and operational visibility of software assets through strong ITIL-aligned processes, data-driven decision-making, and modern automation and AI capabilities.
The Software Asset Manager partners closely with IT leadership, Service Owners, Procurement, Finance, and Engineering teams to ensure that software assets support current and future business needs. This position plays a critical role in enabling proactive asset intelligence through platforms such as Flexera, BMC Helix dashboards, and Microsoft Copilot and AI agents.

BMC is looking for a Senior Business Analyst to join our amazing global IS&T team. 

In this role, you will play a pivotal role in optimizing our business processes and systems, by collecting requirements from stakeholders and translating them to actionable system solutions. You will be a part of a collaborative global team, while leveraging technology to drive processes and systems efficiency. 

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: 
• Provide strategic and operational leadership for the Software Asset Management (SAM) program, ensuring alignment with IT Service Management and business objectives.
• Own the end-to-end lifecycle of software assets, including request, deployment, utilization, optimization, retirement, and disposal.
• Administer and optimize the enterprise SAM platform (e.g., Flexera), including normalization, reconciliation, compliance analysis, and optimization reporting.
• Ensure ongoing software license compliance by reconciling deployed entitlements against contractual rights and identifying compliance risks and savings opportunities.
• Partner with Procurement, Vendor Management, Finance, and Legal to support license renewals, true-ups, audits, and vendor negotiations using data-driven insights.
• Design, maintain, and enhance BMC Helix dashboards to provide operational and executive visibility into asset utilization, compliance posture, lifecycle status, and financial exposure.
• Develop and report key asset and license management metrics, trends, and insights to IT leadership and executive stakeholders.
• Identify opportunities to reduce software spend through optimization, rationalization, alternative solutions, and improved demand management.
• Collaborate with IT Service Managers to understand business drivers impacting asset usage and forecast future asset requirements.
• Serve as an active member of the Change Advisory Board (CAB), ensuring asset impacts are assessed and asset records are updated accurately as part of change activities.
• Track, document, and ensure resolution of incidents impacting asset management tools and services.
• Ensure asset data accuracy, completeness, consistency, and audit readiness across all managed systems.
• Identify and implement continuous improvement opportunities across asset processes, workflows, tools, documentation, and training.
• Leverage Microsoft Copilot and AI agent capabilities to enhance asset reporting, reconciliation, automation, and knowledge retrieval.
• Partner with IT and automation teams to identify and safely implement AI-enabled use cases aligned with data governance and security standards.
• Develop and maintain asset and licensing knowledge articles, ensuring information is structured and consumable by self-service tools and AI-assisted experiences.
• Maintain strict confidentiality of company information and data.

To ensure you’re set up for success, you will bring the following skillset & experience: 

·       6+ years of experience in Software Asset Management, IT Asset Management, or a related discipline.

·       Demonstrated experience managing software assets at an enterprise scale.

·       Strong understanding of software licensing models, including on-premises, SaaS, and cloud-based licensing.

·       Experience with enterprise SAM tools such as Flexera or equivalent platforms.

·       Experience working within ITIL-aligned IT Service Management environments (ITIL v4 preferred).

·       Experience with metrics, dashboards, and operational analytics, preferably using BMC Helix.

·       Strong analytical skills with the ability to translate technical data into business insights.

·       Experience supporting software audits, renewals, and vendor negotiations.

·       Excellent written and verbal communication skills.

Whilst these are nice to have, our team can help you develop in the following skills: 

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of experience working within one or more IT organizations.
• Familiarity with Microsoft licensing and enterprise software vendors.
• Experience designing or consuming ITSM and asset dashboards.
• Working knowledge of Microsoft Copilot and emerging AI capabilities within enterprise environments.
• Demonstrated ability to collaborate across engineering, operations, finance, and leadership teams.
• Comfort working across organizational hierarchies and influencing without direct authority.
• ITIL v4 certification or equivalent practical experience preferred.
• Experience with cloud cost optimization, FinOps, or SaaS management is a plus.

Our commitment to you! 

 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

 

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,841,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary
2,130,750
Mid point salary
2,841,000
Max salary
3,551,250
Min Salary - NEW
2,130,750
Max Salary - NEW
3,551,250