Sr Associate Consultant - India

Basic Information

Country

India

State

NA

City

Bangalore

Date Published

16-Aug-2021

Job ID

31102

Travel Amount

up to 10%

Description and Requirements

Develops and delivers detailed technology solutions through consulting project activities at customer sites. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Combines internal company products with third party products to fulfill a client's system needs. Leads or participates in small teams at client sites to deliver required outcomes and garner new business for the company. KNOWLEDGE, SKILLS, AND ABILITIES: Creatively solves complex tasks by applying judgement to select the best approach to achieve desired outcomes. Understands how function and role contribute to business goals. Assists more junior members of the team with their tasks and helps them understand how work contributes to business objectives. Collaborates well with other departments to achieve best results for company and customers. Plans and completes assignments independently with little supervision. EDUCATION AND EXPERIENCE: Bachelor’s degree or equivalent with a minimum of 6 years of professional experience OR advanced degree with 4 years of experience required.

BU/PRODUCT DESCRIPTION:

GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. It provides unique opportunity to meet customers and solve their business problem by consultative approach. This group is responsible for managing latest BMC technologies and making sure customers get the maximum value from their investment.    


JOB DESCRIPTION:

  • BMC Remedy Consultant should Liaison with customer to understand the scope and owns all aspects of technical planning
  • You’ll Contributes to, and owns as appropriate, the analysis process and documentation deliverables including workshop facilitation and Gap Analysis
  • Consultant will create solution design document with sufficient detail and manages design within the scope of the SOW and project goals
  • You will Owns all assigned areas of the build phase. Applies technical, education, and process knowledge and best practices to deliver consistent, high quality, production ready solutions.
  • Consultant will Integrate Remedy with other BMC products and third-party applications.
  • You must Provide leadership and mentoring throughout the validation phase to ensure the customer fully vets the solution capabilities within the defined project scope.
  • Consultant will be responsible for Successfully moving the customer into production and provides post go live support
  • Work in and lead a team for deploying DSM solution at customer’s location or remotely


REQUIRED SKILLS:

  • 5-10 yrs Relevant Years BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Analytics/Smart Reporting, SSO)
  • Excellent presentation, documentation and communication skills
  • Experience with integration methodologies like AI, Web Services etc.
  • Experience on Java, JSP, Angular JS
  • Experience of working on various Operating Systems, and Databases
  • 3(+) Projects as Technical Lead.
  • 3(+) Production Solutions Implemented.
  • 3(+) Deployment(s) across Dev, UAT & Prod for full project life-cycle.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

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