Senior Solution Engineer - Northeast Region

Basic Information

Country

United States

State

NA

City

Remote

Date Published

23-Mar-2022

Job ID

33318

Travel Amount

up to 25%

Description and Requirements

Earn...Learn...and Have Fun. Make BMC your new career destination.

DBA Senior Solution Engineer 

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.

Every BMC employee has the potential to have a tremendous impact on customer success, and when customers thrive, we all do. 

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Control-M covers all platforms with one architecture, not being limited to any platform or OS.  It is growing at multiples of the general growth of the Workload Automation industry and indeed is one of the fastest growing solution in BMC.

While Digital Business Automation as a discipline is associated with Production, Control-M is developing its coverage to development and data related people and disciplines. It covers, not only traditional IT operations orchestration but is focused on business process orchestration which lives natively in the cloud or exist in a hybrid environment that utilize both on-premises mixed with cloud environments. 

We don’t just talk to Schedulers but are involved more and more with the business of our clients, from traditional business to fast moving, innovators running their entire business in the Cloud.

Highly successful and geographically disperse Presales team, seeks a Solution Engineer to work closely with our elite sales team and enterprise customers to determine how we can best serve their unique needs through creating awareness of our products. 

This is a highly visible role working with some of our most successful sales teams, supporting prestigious enterprise clients and new logo accounts. 

Experience Needed and Experience Offered:

Ability to interpret often complex customer needs and develop innovative solutions delivering both business & technical value

Ability to simplify the communication of both technical and business content to a varied audience (technical and non-technical customers).

Ability to navigate and focus on large and sometimes complex sales opportunities with multiple technologies.

Actively participates in sales calls as the solution expert ensuring alignment between the capabilities and value of the solution and the needs of the customer.

Responsible for explaining and researching the technical capabilities of BMC's Digital Business Automation products vs. our competition.

Creates and delivers technical presentations for BMC’s Digital Business Automation solutions based on the discovered solution requirements.

Builds deliverables for use by Sales and other Solution Engineers during the sales cycle.

Delivers compelling demonstrations aligned to solving the business challenges uncovered

Delivers presentations and demonstrations at BMC events and industry Tradeshows

Research, compose and deliver responses to RFPs. Interacts with clients to clarify requirements.

Creates and posts online industry specific content (Whitepapers, Blogs, etc.)

Actively works with the customer to document their current state, including applicable metrics to assist in defining the correct solution and support in business case creation

Installs solutions and executes ‘proof of concept’ exercises aligned to specific agreed upon business requirements.


Responsibilities:

Provide primarily pre-sales technical support for the development and implementation of complex products/applications/solutions.

Works with vendors, partners, and sales to ensure that optimum systems solutions are provided to new and existing customers.

Working with Sales to build compelling business case.

Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. 

Assists the sales team in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. 

Build mini applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.

Provides consultation to prospective users and/or product capability assessment and validation.

Uses full understanding of discipline to resolve complex issues in creative and efficient ways.

Apply judgement in evaluating and proposing recommendations to resolve issues that often require deep analysis and interpretation of data. 

Participate in, and may lead, cross-functional and department teams.


Knowledge, Skills, and Abilities:

Significant presales or technical experience in enterprise software is required (Ideally related to comparable BMC products)

Excellent interpersonal relationship skills.

Substantial experience working in an enterprise type software consulting, implementation, or training experience a major plus.

Experience with AWS, GCP, Azure cloud platforms is highly desirable.

Self-motivated.  Plans and executes tasks with very little supervision. 

Ability to communicate technical and business information to a varied audience (technical and non-technical customers).

Subject matter expert on the technology and business use of one or more Workload Automation solutions (not necessarily Control-M) is highly desirable.

Experience with multiple, different IT platforms including mainframe, would be preferred.

Experience with Workload Automation or IT Process Automation would be useful

Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

Strong problem solving and analytical ability.


What BMC Offers:

Exceptional benefits

Smart working

Exceptional technical and sales training

Opportunity to work with exceptional, talented leaders

We have a compensation structure designed for high performers, with all the perks you’d expect and some that will surprise you. 

We want our people to be the best in their fields, and we offer unbeatable training and growth opportunities. 

We’re a meritocracy, and we offer promotion opportunities based on performance, not politics. 

We foster a culturally diverse, dynamic, and fun working environment where our employees’ comfort and quality of life are critical to company success. 

We give our employees outstanding benefits that allow you to make strategic choices for you and your family.


#LI-REMOTE
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.