Basic Information

Country:

India

State:

Maharashtra

City:

IND Pune - Business Bay

Date published:

10-Dec-2020

Job ID:

28693

Travel Amount:

up to 10%

Secondary Locations:

IND Bangalore II

Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

BU/PRODUCT DESCRIPTION: Customer Success - Deliver customer-centric offerings that empower users to maximize the value of the Autonomous Digital Enterprise (ADE)

PRIMARY ROLES AND RESPONSIBILITY:

The activities to be performed by the role is to support the Xcelerate Partners and its related initiatives

Drive and track GEO partner activities as set by GEO Partner Manager
Track contracting progress, and expirations (with Procurement)
Administer access to partner portal and artifacts for GEO partners
Produce and disseminate recurring partner metrics (e.g. spend) data
Maintain GEO Partner List (manage by GEO Partner Manager)
Produce GEO partner reports
Maintain access to partner resources to partner repositories (Xcelerate Communities and Helix COE, etc.)
Create and maintain global dashboards
Maintain global metrics for partner management
Maintain program access and privileges for partner resources
Coordinate with GOSI and VAR and Sales operations on metrics
Produce global reportso Coordinate with Procurement, GFIS, Assurance, Channel Ops and GOSI Ops

QUALIFICATION:

8-12 years of experience playing a similar role in a Services organization
Working with multiple implementation Partners across Americas, Europe, APAC, LATAM
Graduate in science
Expertise in using MS Office
Project Management methodology familiarity (PMI Framework)

REQUIREMENT:

Collaborative
Attention to detail
Planning
Clear and Communication

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. BMC never asks for payment from individuals seeking employment with the company.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.