Project Architect - France

Basic Information

Country

France

State

NA

City

Remote

Date Published

20-Oct-2021

Job ID

32015

Travel Amount

up to 50%

Description and Requirements

The BMC Project Architect performs a lead role in assessing and analyzing capabilities, business and technical requirements, and Customer business drivers.  The Architect develops, as necessary, solution architecture and program definitions.  In addition, the Architect determines Customer environmental and personnel suitability, readiness to proceed, and provides best practice recommendations. The Architect provides engagement stability by leveraging extensive technical and leadership experiences.  As a Subject Matter Expert, the Architect’s guidance may cover implementation approaches, strategy, integration, deployment, and adoption of best practices to ensure Customer success. The Architect role serves as a senior coach, mentor, and technical leader for members of the project team and Consultants.

Key Accountabilities:

Provides thought leadership and actionable guidance to during the sales process to setup a successful customer conversion and value realization roadmap
Shares knowledge and experience with peers by contributing best practice templates and examples for the following delivery artifacts: 
Conversion Methodology Presentation
Conversion Agendas
Conversion Analysis templates
Architectures Design Documents
Test Plans 
Deployment Plan 

The Architect's primary responsibilities for the role are: 

Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients. 
Create and maintain conversion projects artifacts
Establish conditions of satisfaction and success factors with the Customer early in the sales cycle and ensure those are reviewed and maintained periodically through the sales lifecycle
Excellence playbook for DBA consultants to use with different competitive workload automation software and associated conversion tools
Development and maintenance of relationships with Conversion code programmers via weekly status calls.
Manage transition from Sales to Delivery Team
Comprehensive review and clarification of SOW prior to deal closures
Technical lead rescuing at risk or endangered projects in conjunction with Sales, Support & R&D 
Includes plan for communication and collaboration among the Customer Team, Account Team, Pre-Sales, Services Sales, and the PMO
Ensure all internal BMC stakeholders are kept well informed on the engagement
Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins. 
Establish and lead conversion scoping meetings including preparation of materials and working with Customer, Sales team and other key stakeholders to review key conversion analysis information
Precise project communications (to PMO and other internal stakeholders)
Review of BMC SOW scoping with the Customer
Use your knowledge and skillset to create or improve processes and or code programs which assist with the deliverables associated with a competitive replacement sales opportunity or conversion project.

An individual contributor that:

Has the ability to work independently and provide quality output with minimal supervision/direction
Understand how to apply technology to improve the operational effectiveness or efficiency of specific IT functions or applications
Understand enterprise scale, integrated applications from a process/business perspective
Understands and can articulate how the BMC solutions align to the Customer's needs
Receives positive Customer feedback from BMC leadership, teams, peers, and sales groups
Cultivates satisfied, repeat Customers.
Is seen by Customer's and peers as a trusted advisor, using best practices to make prescriptive recommendations that support the achievement of business goals
Presentation skills to enable facilitation of workshops and meetings
Communicates and orchestrates actions effectively for project success (e.g. proactively mitigates risks before issues impact the project)
Has leadership and mentoring / coaching skills
Escalates appropriately for issues impacting sales opportunities, project delivery or Customer satisfaction, following process and policy
Builds and maintains strong relationships with internal and external key stakeholders
Continuously improves own skills and proactively seeks new learning and engagement opportunities
Identifies new or emergent business opportunities with Customers and works with Account team for follow up
Contributes to BMC knowledge through participation in internal initiatives
Executes projects in compliance with the processes and standards of BMC
Excellence delivery methodology
Fulfills all Ethics and Compliance training/testing requirements to protect BMC interests and assets at all times

Qualifications & Experience:

•       Technical IT experience that includes:
BMC product line experience (Remedy / Helix ITSM preferred)
Deploying enterprise management software solutions
ITIL v3 Foundation
Must be familiar with other IT management technologies and have a working knowledge of ITOM

Additional experiences include: 

Engagement leader
Projects as technical lead
Production solutions implemented
Deployment across Dev, UAT & Prod for full project life-cycle
Multiple engagements or experience in a project for the entire project lifecycle
Technical lead rescuing at risk or endangered projects in conjunction with Sales, Support & R&D


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