Content Analyst

Basic Information







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Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
Business Unit
The Value & Solution Engineering group (VSE) partners with the Sales organization to deliver impactful customer experiences by combining in-depth knowledge of BMC solutions with a deep understanding of the customer’s business. By leveraging their technical expertise, value-based selling techniques, and Engagement Excellence deliverables, VSE helps the customers discover and realize the value that BMC provides to their organizations.

Primary Roles and Responsibilities
You will engage with, and support the Value and Solution Engineers on customer opportunities and deliverables
You will be responsible to develop and evolve customer-facing collaterals, standard templates and toolsets, white papers, etc. in MS PowerPoint, Word, and video format, ensuring a concise message with enhanced graphics 
Create and update deliverable templates in line with the specific phase of customer engagement journey and prevailing market and industry scenario 
Conduct technology, industry, and value-based research that drives customer messaging
Develop and curate Presales knowledge management content and identify reusable assets 
You shall contribute to, and lead multiple, disparate efforts to deliver the highest quality deliverable adhering to the latest BMC messaging, as well as the brand, and legal best practices 
Identify and prioritize the content needs of the team and other internal stakeholders with the ability to provide linguistic reviews and updates
You will deliver consistency and alignment of content/tools applied in the field and scale up the content as needed
Ability to propose and execute new ideas focused on improving process and efficiency, and automation 
Help enable the field to execute core processes more efficiently and effectively

Work Experience 
Must have:
3 - 5 years of presales or equivalent customer-facing experience in a global IT organization  
Should have an in-depth understanding of how sales and presales organizations in technology companies work and how best you can work with the various teams that will provide you with information and consume the work you produce
Proficient in MS Office and analytical skills 
Should have excellent presentation and communication skills (both written & verbal)

Good to have:
Project Management skills
Ability to execute different type of delivery activities
General application and technology knowledge 
Ability to integrate seamlessly in project teams and show initiative in taking an active expert role

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

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