BMC Remedy Developer

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Description and Requirements

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

Role: Product Developer

About BMC:

We have a thriving SaaS business where we continue to see hyper-growth.

We operate in a truly DevOps culture, supporting cradle to grave software development with truly cross-functional and autonomous teams who work with end-to-end responsibility.

We trust in continuous improvement and value space for innovation and learning.

BU Description:

You will get the opportunity to work in the R&D team, which is responsible for conceptualizing and delivering quality releases for a Service Management solution in SaaS space.

This is an excellent opportunity for you if you are passionate about working in different domains with cutting edge technologies.

You will get an opportunity to work on a product being built grounds-up from BMC India, with a strong strategic, growth-oriented focus.

We are looking out for individuals with strong product development experience using BMC Remedy ARS / BMC Helix Platform and strong product knowledge and development skills on BMC Remedy ITSM Suite.  

Roles and Responsibilities: 

  • You will be designing and developing features for future product releases – Business Workflows with Line of Businesses in HR, Finance, Legal, Finance.
  • You will interact with Product Managers to understand the scope of new requirements and detailed use cases.
  • You will work with Architect, UX and team members to come up with solid design, which is appealing to end users, scalable, performant and enterprise quality
  • You will work closely with customers and QA teams to provide quick resolution for product defects.
  • You will work with geographically diverse cross-functional teams to coordinate the development work.


  • 3 to 5 years of product development experience with a proven track record of delivering high quality commercial enterprise products using BMC Remedy ARS/ BMC Helix as a development platform
  • Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guide, Filter Guides, Menus, Web Services, Applications.
  • Very Good Exposure of Remedy Integrations using latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module.
  • Strong knowhow of functional and design aspects of the BMC Remedy ITSM Suite is a must.
  • Experience in developing enterprise software products, in a fast paced, distributed, and agile development environment
  • Exposure to customer use cases and practical knowledge of product usage.
  • Experience of developing/accessing Web Services including good knowledge of REST protocols, Web development using Java-script/Jason will be an added advantage 
  • Good understanding of troubleshooting multi-layered application is required. 

·       Expertise in at least one database – MSSQL, Oracle, ProstGreSQL

  • Knowledge and basic working on Unix/ Linux OS

Position Attributes:


Good technical knowledge, team player, good verbal & written communication skills. 

Good to have :

If you don’t have good-to-have experience but have strong willingness for developing yourself, we encourage and provide full-support for it.

·       Experience on SRM, BWF, DWP and DWP Catalog

·       IS Application Development Experience

·       Product Upgrades Experience

·       Full stack developer with backend (Java) and front-end (Angular)

·       Handling SaaS space challenges including Deployment and monitoring

·       DevOps Toolset :

o   DevOps pipeline : Ansible playbooks, SaaS space challenges including Deployment and monitoring tools

o   Source Version Control System : Git, Gitlab, GitHub

o   Continuous Integration Server : Jenkins

o   Code Quality Analysis and Reporting: Sonarcube, Fortify

o   Artifact Repository : Nexus

o   Build Tools: Maven, Gradle, Grunt, NPM, Bower, Ant

o   Static Analysis: CheckStyle

o   Unit Test and Test Runner Frameworks: Junit and Karma


It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

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