Product Account Manager

Basic Information







Date Published


Job ID


Travel Amount

up to 50%

Description and Requirements

We're looking for a dynamic Account Manager who can not only keep up with but also drive market demand for our flagship Digital Service Operations Management portfolio. You will be aligned to a Business Unit which is at the centre of our corporate strategy for the next 5 years and invests 20% of its revenue to R&D.


DSOM is a combination of our 2 flagship portfolio (ITSM & ITOM) into a single, automated platform, which can deliver services faster, accelerate time-to-market, and lower cost and risk across your customer's organizations. This is why we are relevant and why analysts keep putting BMC DSOM solutions in the lead of their quadrants and competitive analysis.

Experience Needed and Experience Offered

Consistently exceed software license new booking & renewals targets on a quarterly basis
Drive new business within our growth enterprise accounts; managing your own assigned client base
Collaborate with BMC’s Account Managers aligned to our Business Automation side to drive, qualify and execute on new opportunities that provide profitable revenue to BMC within target accounts
Participate in pipeline generation events to build an effective pipeline and execute on each phase of the Value Selling process
Diagnose customer needs and recommend value-based solutions that reflect a clear understanding of BMC’s products and services, primary differentiators, customer segments, and key competitors’ offerings
Utilize sales best practices, industry trends and market knowledge in a repeatable sales process
Build trust and confidence with customers, partners and colleagues through unquestionable integrity
Regular updates with manager to review deals and discuss pipeline
Participate in regular sales enablement workshops with solution leads
Engage with dedicated pre-sales, inside sales and internal ecosystem colleagues to achieve common goals

What We Seek:

You are an experienced account manager with a proven track-record in software sales ideally within the IT Service Management space together with the gravitas to manage strategic accounts
You are adept at building strategic account plans that drive long-term objectives
You will have in-depth experience managing complex environments and are skilled at forecasting and territory planning
You are a persuasive communicator, able to articulate a vision that resonates with the customer and demonstrates value
You have an entrepreneurial spirit and a start-up mentality with demonstrated experience negotiating with enterprises across a number of different vertical
Ideally you will have formal sales training (MEDDIC, Miller-Heiman, Sandler, Solution Selling etc.)

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.