Principal Product Manager - AI / ML - Remote
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Description and Requirements
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"At BMC trust is not just a word - it's a way of life!"
- Holistic Product Experience: Develop an overall product experience strategy for HelixGPT to deliver a seamless and impactful customer journey that resonates with the CxO.
- Cross-functional Leadership: Champion the unification of product, R&D, UX, and GTM teams to forge unparalleled synergy and relentless execution.
- Drive GTM Strategy: Develop and implement a comprehensive GTM strategy for HelixGPT, positioning it as the leading solution in the ESM and ServiceOps space.
- Develop and champion vertical-specific solutions and best practices for different GenAI use cases, organizational functions (IT, LoB), and industries (Telco, FiServ).
- Strategic Partnerships: Grow partnerships in both product and GTM with top AI/ML players such as Microsoft/OpenAI, Google, Databricks, and Snowflake to enhance HelixGPT’s capabilities and market reach.
- Customer-Centric Innovation: Drive continuous improvement and innovation by creating a design partner program, leveraging customer feedback, market trends, and competitive analysis to enhance HelixGPT’s product offerings.
- Figurehead and Public Speaker: Serve as a figurehead and public speaker in EMEA and APAC, representing HelixGPT and ServiceOps at conferences, industry events, and with key stakeholders.
- Minimum of 10 years of experience in product management roles, with a proven track record of success in driving the development and launch of innovative products.
- Experience with AI technologies and Service Management or related domains (e.g., ITSM, ITOM, DevOps, etc).
- Excellent analytical skills, with the ability to translate complex technical concepts into clear product requirements.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
- Proven ability to thrive in a fast-paced, dynamic environment and drive results in a rapidly evolving market landscape.
- Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
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