Principal Product Manager - GenAI
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Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
We are looking for an innovative and strategic Principal Product Manager to lead HelixGPT’s product vision and Go-to-Market (GTM) strategy, driving our generative AI platform’s success in Enterprise Service Management (ESM) and ServiceOps. This role is pivotal in positioning HelixGPT as a transformative solution for CxO-level decision-makers, expanding our reach within large enterprises and competitive markets. As the Principal Product Manager, you will have a unique opportunity to shape HelixGPT’s roadmap, spearhead partnerships with industry leaders, and set new standards for AI-driven service management solutions in a rapidly evolving market.
Roles & Responsibilities:
- Core GenAI Platform Leadership: Shape the product strategy and GTM for HelixGPT as the foundational technology that empowers our platform’s innovation and capabilities.
- GenAI and LLM Integration: Lead HelixGPT’s GenAI advancements by defining the roadmap for LLM integration, prompt engineering, model optimization, and deployment options.
- Cross-functional Leadership: Champion the unification of product, R&D, UX, and GTM teams to forge unparalleled synergy and relentless execution.
- Drive GTM Strategy: Develop and implement a comprehensive GTM strategy for HelixGPT, positioning it as the leading solution in the ESM and ServiceOps space.
- Develop and champion vertical-specific solutions and best practices for different GenAI use cases, organizational functions (IT, LoB), and industries (Telco, FiServ).
- Strategic Partnerships: Champion partnerships in both product and GTM with top AI players such as OpenAI, Azure, GCP, and AWS to enhance HelixGPT’s capabilities and market reach.
- Customer-Centric Innovation: Drive continuous improvement and innovation by leading design partner programs, leveraging customer feedback, market trends, and competitive analysis to enhance HelixGPT’s product offerings.
Qualifications:
- Minimum of 7 years of experience in product management roles, with a proven track record of success in driving the development and launch of innovative products.
- Experience with AI technologies and Service Management or related domains (e.g., ITSM, ITOM, DevOps, etc).
- Excellent analytical skills, with the ability to translate complex technical concepts into clear product requirements.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
- Proven ability to thrive in a fast-paced, dynamic environment and drive results in a rapidly evolving market landscape.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $144,900 - $241,500
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