Middleware Admin
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Description and Requirements
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"At BMC trust is not just a word - it's a way of life!"
- You manage production environments to ensure systems are running efficiently, effectively, accurately, and securely.
- You manage escalation procedures to address and resolve high-priority issues promptly.
- You maintain the accuracy and security of systems to protect data and ensure operational integrity.
- You ensure high availability for all applications, reduce/eliminate system outages and outage windows, automate to reduce MTTR, determine root cause of issues, and prevent them from happening again.
- You understand enterprise-scale, integrated applications from a process and business perspective.
- You communicate and orchestrate actions effectively for project success, proactively mitigating risks before they impact the project.
- You escalate appropriately for issues impacting internal opportunities, project delivery, or customer satisfaction, following process and policy.
- You continuously improve your skills and proactively seek new learning and engagement opportunities.
- You fulfill all Ethics and Compliance training/testing requirements to always protect BMC interests and assets.
- Bachelor’s degree in computer science or related field, with a minimum of 5 years of experience in Application Infrastructure Support, communications, and network protocols, or equivalent education and experience.
- Preferred experience of Application Infrastructure Support on Hybrid Technology Platforms (On Prem, SaaS, PaaS)
- Strong experience in process workflows and operational support, application patching and operations optimization.
- Experience with implementing Monitoring & Observability Solutions leveraging AI/ML capabilities.
- Collaboration experience with application, network, and security teams for application troubleshooting and impact assessment.
- Hands-on experience deploying, and managing corporate IT application infrastructure in Linux, Windows, AIX ensuring 24x7 availability with on-call rotations.
- Expertise in Continuous Deployment (CD) using tools like Control-M and Ansible.
- Well versed with Incident, Change, and problem management (ITSM) Processes with Remedy (or Similar platform).
- Strong interpersonal and communication skills, particularly in multicultural and geographically distributed environments.
Preferred Technology Exposure
- Cloud - AWS, GCP, Oracle Cloud (preferred exposure to one of the Cloud)
- Operating System – Windows, Linux, AIX
- Authentication applications – Okta SSO, LDAP, Active Directory.
- Application & Web Servers - JBoss EAP, Tomcat & Apache HTTP.
- Application Integration- Web Methods EAI, Web Methods API.
- SCM - GitHub, Bitbucket.
- CI/CD - Jenkins, GitHub Actions.
- Containerization & Others Ancillary Tools- Docker, Kubernetes.
- Monitoring - Splunk, ELK (or equivalent).
- Automation - Ansible/Terraform.
- Testing - SmartBear Test Complete, Postman.
- Scripting - Shell, PowerShell, PL/SQL, Python
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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