Data Scientist - Mexico

Basic Information

Country

Mexico

State

Jalisco

City

Guadalajara

Date Published

09-Nov-2022

Job ID

35573

Travel Amount

up to 10%

Description and Requirements

#LI-LH1
BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Description and Requirements

We are the BMC-Operations Analytics & Data Science team, a highly functional, growing, business & outcome-focused team that enables business groups within BMC to make better decisions centered around our customers. Through our analysis, applications, and insights, we empower our users with insight while supporting and leading strategic initiatives across our entire organization.

It's an exciting time at BMC! Your energy and passion for data will help drive our Autonomous Digital Enterprise (ADE) roadmap to a "Best in Class" data-driven and customer-centric organization. 

And teamwork makes it happen!  We are looking for a talented, disciplined, results-driven, and passionate individual with data science (analytics, statistics, and ML/AI), and seamless people skills connecting various stakeholders and audiences around a shared vision & strategy

NOTE: In addition to your resume/C.V., after submitting your application, our Recruitment team will ask that you prepare a brief to describe a few of the most challenging problems and business issues that you solved & how you solved them. 

The Role: 
You will play a key role in our Analytics & Data Science developing & collaborating on strategic data science initiatives focused on :
  • Being responsible for design and beginning-to-end execution of BMC Data Science projects including interpreting business need, munging/wrangling data, developing and validating predictive models, and deploying completed solutions
  • Working across the business (Marketing, Sales, Customer Success, Product R&D, etc.) to ensure alignment and delivery of insights across the customer journey
  • Developing data science models to drive our Marketing funnel, Pipeline, Forecasting, Go-To-Market (GTM) effectiveness, Customer Retention & Win/Loss Insights
  • Delivering touch, ROI, and impact analysis to measure our customer’s experience across their BMC engagement
  • Translating data science insights into actions and improvements and being comfortable with Executives, Peers, and individual contributors
  • Leading Data Science projects & working collaboratively with other Analytics, Operations, Business Finance, and I.T. teammates

Skills and Experience
Must-Have's
  • Four or more years of experience in Data Science, Advanced Analytics & Machine learning
  • Two or more years of experience with deploying at least two machine learning models in production, monitoring 
  • Proficiency in SQL ability and Python for data extraction, manipulation, data pipelines, and machine learning using Python 
  • Experience using machine learning and deep learning libraries and techniques, including Scikit-learn, Keras, TensorFlow, PyTorch, and big data platforms
  • Experience in managing data science projects, lifecycle, version control (Git, Bitbucket, etc.), documentation (confluence, etc.), and familiarity with the agile framework (Jira, etc.)
  • Demonstrated ability to communicate effectively, including communication about data and data storytelling
  • Demonstrable results in driving innovation, actionable insights, and value from data science use cases. You will have delivered solutions spanning the Customer Journey in areas such as Account Segmentation, Marketing ROI, Multi-Touch Attribution, Customer Churn, Deal Probability, Forecasting, Recommendation Engines
  • Ability to work effectively in a dynamic, business-growth-focused group that has several concurrent projects
  • Strong communicator who can translate data science jargon into simple business language and "so-what."

Nice to have:
  • SaaS Software industry experience business preferable
  • Experience supporting some of the following areas: Marketing, Sales, Customer Success, Revenue Operations, and Finance
  • Experience with Analytics Governance and Data Literacy in a large, complex enterprise
  • Experience with Cloud Platforms, including AWS
  • Experience with AutoML techniques & products, including DataRobot, Databricks, H2O.ai, Hugging face, AWS Sagemaker, etc.
  • Background in Natural Language Processing (NLP), Explainable A.I.
  • Core analytics visualization tools (Tableau, MicroStrategy, Tableau CRM, etc.)
  • Knowledge of CRM (Salesforce, HubSpot, etc.) and Marketing Automation Tools (Eloqua, Marketo, etc.) 

Education/Skills
  • Bachelor's Degree or Masters's Degree in a Quantitative Field (Statistics, Mathematics, Computer Science, Engineering, Data Science, Analytics, or related discipline) – Advanced degree preferred
  • 3+ years’ experience in Data Science centric positions
  • Relentless collaborator, connector, and learner with Strong attention to detail and the ability to manage competing priorities
  • Comfortable working in a global, matrixed organization
  • Strong bias towards action and failing fast
  • Passionate about data science, data literacy, data quality and consistency 

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.