"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
Order Processing & Management
• Audit and process sales orders in Zuora, ensuring accuracy and compliance.
• Validate and enter order data, ensuring proper revenue flow.
• Prepare and issue customer invoices by reviewing relevant documentation (quotes, POs, agreements, contracts, etc.).
• Address and resolve invoicing discrepancies.
Cross-functional Collaboration
• Coordinate with internal teams such as Collections, Data Quality, and Sales Order teams for order booking.
• Work with Sales Representatives and the internal quoting team to resolve order-related discrepancies.
• Communicate product and shipping concerns with Product Marketing and Distribution teams.
• Report application or process defects to IT and business process owners.
Customer & Reporting Support
• Generate and provide sales and customer reports.
• Process and manage contractual documentation, ensuring completeness and compliance.
• Assist sales teams with customer identification, inventory validation, and renewal quote preparation.
Compliance & Process Improvement
• Ensure order compliance with corporate policies, SOX, revenue recognition, and licensing policies.
• Identify and escalate order-related issues while proactively communicating with stakeholders.
• Contribute to process enhancements, training initiatives, and system updates.
Revenue Analysis & Reporting Responsibilities
1. TCV & ARR Reporting
o Assist in Total Contract Value (TCV) and Annual Recurring Revenue (ARR) reporting.
o Ensure accurate tracking of revenue streams for financial forecasting and analysis.
2. Monthly Receipts Analysis
o Review and analyze monthly receipts to ensure revenue accuracy.
o Identify discrepancies and reconcile revenue records.
3. Client Data Tracking
o Maintain and update monthly client records, including:
? Churned clients
? New client acquisitions
? Product changes (upgrades/downgrades)
? Subscription modifications
4. Invoice Verification & Collections
o Identify and track missing invoices to ensure complete revenue recognition.
o Support the collections team in resolving outstanding payments and discrepancies.
5. Billing & Product Adjustments
o Monitor changes in product names, quantities, and billing periods.
o Ensure all adjustments are correctly reflected in revenue reports
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
