At BMC, transformation is everything. It’s how we bring IT to life for more than 20,000 customers worldwide - 82% of the Fortune 500 to be exact. And it’s what energizes our more than 6,000 employees to bring meaningful change to businesses and lives, especially their own. 

We’re not new to the world of IT management solutions and services, but our attitude is. We have the clout of proven market leadership. But we also have the energy, optimism, opportunities, and private financial backing that makes us feel - and act - more like a start-up that knows no limits. 

For you, that means the chance to do more and be more - not only making incredible things happen with technology but also reinventing the BMC business right now. 

A career that expands your mind and your horizons. Peers who inspire you, drive you, support you, and make you laugh out loud. An environment that fosters individuality and personal growth. All at a company that is committed to leading the industry in the delivery of digital services for business transformation. That’s BMC.

Solution Engineering Manager (ASEAN)

This leadership position manages a team of Value and Solution Engineers aligned to the India  region and partners with Sales leader for teams to achieve revenue and customer success targets. The ideal candidate will have a strong mix of technology, business and people leadership skills. They will enjoy the challenge of leading a team in finding innovative solutions to the business needs of a large, diverse set of customers.

Primary responsibilities for role:

• Build and maintain the right coverage model across geography and technology
• Recruit, hire, and develop high performing, innovative professionals
• Work with Account Managers to build account strategy and customer engagement models
• Drive value engagement with customers by developing plans and educating teams
• Manage the allocation of effort for the team in line with optimal revenue opportunity and customer success
• Remove roadblocks and solve problems that individuals experience as they engage with customers
• Exchange frequent feedback to and from Sales to assure the teams are working optimally

Products and Services/Client Responsibilities:

• Directly engage with customers to help them understand BMC products and solutions
• Celebrate wins and evangelize best practices of successful customers
• Drive customer loyalty and reference by maintaining long-term relationships with customers using BMC solutions.
• Be an advocate for customers when they are experiencing product issues
• Close the feedback loop with product and customer support teams to find solutions unique to the Indian customers.
• Build and maintain a positive working relationship with all sales teams, including professional services teams and other parts of the BMC ecosystem.

People Management/Lead Responsibilities: 

• Clearly communicate and demonstrate BMC's Leadership DNA and strategy to all direct reports.
• Provide leadership, guidance, coaching, and development for team members.
• Create a regular operating rhythm to keep the team connected and informed while also helping them share customer experiences
• Assist in enhancing business processes to improve overall productivity of the team and of BMC.
• Have excellent written and verbal communications skills.
• Demonstrated ability to work independently and maintain accountability to management.

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.