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Basic Information

Job Name
Mgr - Social Media - USA
Country
United States
State
NA
Date Published
25-Feb-2026
Job ID
46399
Travel
up to 10%
Additional Locations
Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC
This role can be based remotely in United States 
Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

CareerArc Code
CA-LJ
#LI-LJ1
Remote: #LI-Remote
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
We’re looking for a skilled and proactive Social Media Content Producer to lead our brand’s global social program. This person will lead strategic planning, a growing social evangelism program, publishing, community engagement, content creation, and reporting across our social channels.
The ideal candidate is a strong & polished communicator, has a sharp understanding of social media trends, and can maintain brand voice while driving meaningful engagement. Technical writing ability and experience with video production/editing as well as an understanding of paid social are strong advantages.
Content Management & Publishing .
Here is how, through this exciting role, you will contribute to BMC's and your own success:
• Develop, schedule, and publish content across core social platforms (e.g., Facebook, Instagram, LinkedIn, X, Reddit, Youtube) in collaboration with exec comms
• Write clear, on brand copy tailored to each platform, audience, and objective (brand, exec social, evangelist)
• Collaborate with marketing and creative teams to support integrated campaigns, develop assets, and approve content
• Maintain a social calendar and adjust posting schedules as needed

Core Qualifications

  • 5+ years experience in social media management, communications/PR, and/or content strategy
  • Strong writing and editing skills, including technical or product‑focused copy
  • Proven experience managing multiple social platforms for a brand or organization
  • Solid understanding of platform best practices, algorithms, and emerging trends
  • Experience with scheduling tools (e.g., Sprout, Hootsuite, Later, Sprinklr, or native platforms)
  • Experience in B2B marketing (Sofware/SaaS preferred)
  • Ability to work independently, manage deadlines, and communicate clearly

Preferred Qualifications

  • Strong experience in social‑first video production, including short‑form formats native to Instagram/Reels, Shorts/Youtube, and other emerging platforms
  • Experience supporting or executing paid social campaigns (Meta Ads Manager, LinkedIn Campaign Manager, etc.)
  • Ability to interpret social analytics and turn insights into actionable recommendations
  • Basic design skills (Canva, Adobe Express, etc.)
  • Comfortable working cross‑functionally with marketing, creative, and leadership teams

Soft Skills

  • Detail‑oriented, organized, and proactive
  • Creative thinker with a strong sense of brand voice and storytelling
  • Flexible and able to adapt to shifting priorities
  • Polished communicator capable of strategic collaboration with executive leadership
Strategy & Optimization
• Evaluate how to grow key executive and company evangelist profiles
• Execute ongoing platform strategies to grow reach, engagement, and follower quality
• Identify trends, cultural moments, and industry dynamics that present opportunities for the brand
• Help define and optimize audience journey across multi-channel digital touchpoints as part of integrated campaigns
• Optimize content based on performance insights and best practices
Analytics & Reporting
• Track key metrics across platforms and deliver weekly or monthly performance reports
• Provide insights and recommendations to improve content, engagement, and campaign effectiveness
• Monitor competitor activity and industry benchmarks
Paid Social Support
• Coordinate with media teams on audience targeting, creative needs, and performance tracking
• Review technical specifications and ensure ads meet platform requirements

To ensure you’re set up for success, you will bring the following skillset & experience:
Core Qualifications
• 5+ years experience in social media management, communications/PR, and/or content strategy
• Strong writing and editing skills, including technical or product focused copy
• Proven experience managing multiple social platforms for a brand or organization
• Solid understanding of platform best practices, algorithms, and emerging trends
• Experience with scheduling tools (e.g., Sprout, Hootsuite, Later, Sprinklr, or native platforms)
• Experience in B2B marketing (Sofware/SaaS preferred)
• Ability to work independently, manage deadlines, and communicate clearly
Preferred Qualifications
• Strong experience in social‑first video production, including short‑form formats native to Instagram/Reels, Shorts/Youtube, and other emerging platforms
• Experience supporting or executing paid social campaigns (Meta Ads Manager, LinkedIn Campaign Manager, etc.)
• Ability to interpret social analytics and turn insights into actionable recommendations
• Basic design skills (Canva, Adobe Express, etc.)
• Comfortable working cross functionally with marketing, creative, and leadership teams
Soft Skills
• Detail oriented, organized, and proactive
• Creative thinker with a strong sense of brand voice and storytelling
• Flexible and able to adapt to shifting priorities
• Polished communicator capable of strategic collaboration with executive leadership

#LI-Remote 

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $111,525 - $185,875

Min salary
111,525

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Mid point salary
148,700
Max salary
185,875
Min Salary - NEW
111,525
Max Salary - NEW
185,875