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Description and Requirements
Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
As a Global Manager for Sales Order Services ( based in Madrid, Spain), you will be reporting to the Director of Order Services (OS) the Order Services Manager is responsible for the management of a regional team of Consulting Services Order Specialists (CSOS) and Consulting Services Coordinators (CSC) to support the Order to Cash process for the sale of Education and Services.
Key Duties & Responsibilities
• Lead the global Order Services team in supporting the BMC PS and Education organization with quote to cash processes, controls, and policies and working collaboratively with other back-office functions (accounting, finance, and legal).
• Ensure efficient, accurate, and timely processing of orders.
• Demonstrate and promote a culture of integrity and accountability.
• Build and maintain strong working relationships with key departments, including Sales and Consulting Services and Education Operations, Legal, Best Practices, Revenue Recognition and Finance.
• Ensure adherence to company policies, SOX Controls, and that actions taken by the CSOS and CSC comply with Order Services SLAs and other applicable requirements
· Ensure the regional CSOS and CSC teams are appropriately staffed with the necessary skills.
· Ensure that the services provided by the team comply with BMC Policies and Procedures.
· Ensure order submission deadlines are met.
· Ensure all necessary documentation is obtained to facilitate and recognize revenue from PS and Education sales.
· Develop & maintain an in-depth understanding of revenue recognition and revenue accounting policies concerning the sale of consulting services and SOX controls applicable to the quote to cash process.
· Promote innovation by challenging the status quo and effectively managing change.
Role Requirements
• Proven leadership of global or multi-regional teams
• Demonstrated experience in professional services accounting
• Demonstrated experience in PSA (professional services automation)
• Excellent communication, interpersonal and leadership capabilities
• Detailed understanding of order-to-cash processes and best practices with experience in implementing process improvement initiatives.
• Systems: Certinia, SFDC, MS Office Suite.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.