Manager – Analytics

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You may occasionally be required to travel for business

Description and Requirements


"At BMC trust is not just a word - it's a way of life!" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 
BMC’s dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC’s vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC’s employees and customers If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.
BU Description
We are the BMC-Operations Analytics & Data Science team, a highly functional, growing, business & outcome-focused team that enables business groups within BMC to make better decisions centered around our customers. Through our analysis, applications, and insights, we empower our users with insight, while supporting and leading strategic initiatives across our entire org. 
It’s an exciting time at BMC! With your energy and passion for data, you will help drive our Autonomous Digital Enterprise (ADE) roadmap to a “Best in Class” data-driven and customer-centric organization. 
And teamwork makes it happen!  We are looking for a talented, disciplined, results-driven, and forward-looking Analytics leader, with data science acumen, and seamless people skills connecting various stakeholders and audiences to get to a common path. 

NOTE: In addition to your resume/C.V., after submitting your application, our Recruitment team will ask that you prepare a brief to describe a few of the hardest business problems that you solved & how you solved them. 

About You
  • You should have a deep understanding of how different functions like R&D, Marketing Sales, Customer success work in an Enterprise Software company.
  • You are data-driven with strong analytical ability.
  • Helping BMC drive insight from data to make data driven decisions.
  • You are passionate about customers and building a culture of continuous improvement, therefore making a difference in our internal stakeholder experience. 
  • You should be highly dynamic, meticulous with a process-driven approach, and have exceptional communication skills to build strong partnerships and support at all levels of the organization.   
  • You have strong stakeholder management skills.
  • You understand about different facets of data along with a value mindset.

Key Responsibility & Role Expectation 
  • You will lead a team and play a key role within our Analytics & Data Science team focused on: 
  • Partnering with business leaders to deliver on priorities, with our R&D organization Executive Reporting being primary focus areas.
  • Work across our larger team and business functions (Customer Success, Sales & Marketing, Finance, etc.,) to ensure alignment across the customer journey analytics. 
  • Develop a positive relationship and continuous collaborative engagement with stakeholders.
  • Manage and lead projects collaboratively with other Analytics, Operations, Business Finance and IT teammates.
  • Deep dive into data to discover and create new key insights that inform leadership decisions, to improve predictability, productivity, quality and user experience.
  • Leverage your experience in different initiatives spanning the customer lifecycle, such as Market Position, Marketing effectiveness, Sales Forecasting, Win/Loss analysis, customer retention, customer sentiment.
  • Help drive Best Practices in Analytics, Data Science and Data Governance
  • Be a strong communicator at every level: from IC to Executives and be comfortable delivering executive level presentations.
  • Lead and coach your team to enable them grow and develop, in a culture that promotes high performance, accountability and continuous improvement. 
  • Be a an innovator and thought leader by staying current with industry trends and best practices and look for ways to continuously improve and innovate.
  • Assist in long-range strategic planning that will meet the changing and future needs of the business.
  • Ready to roll-up sleeves and jump into the work with the team – business insights, analytics, predictive/AI work etc.

Professional Experience
  • 10+ years Analytics functional leadership in some of the following areas: Marketing, Sales, Customer Success, Revenue Operations, R&D (preferred) – in an Enterprise Software company
  • 10+ years of experience leading global and multicultural teams/organizations
  • Puts people & team first: leads by example with strong emphasis on development, coaching, mentoring, etc.
  • Strategic thinker with an ability to develop, manage and deliver on roadmaps, with an ability to being a perspective on best in class.
  • Experience leading and managing transformation, with demonstrable results in enabling change, innovation and delivering business outcomes.
  • Strong communicator (in English) at all levels, from Executive to Individual Contributor, and be comfortable delivering Executive level presentations to drive change.
  • Good at building partnerships and cross-functional collaboration, with an ability to manage conflict in a positive way.
  • Comfortable working in a global, matrixed organization
  • Relentless team player, collaborator, connector and learner
  • Strong bias towards action and failing fast.
  • Strong attention to detail and ability to manage competing priorities.
  • Technically savvy on Data Management, BI, and Data Science tools & skills 
  • Strong knowledge of key applications e.g., SFDC platform, JIRA, with other applications beneficial, e.g., Eloqua, Gainsight etc.
  • Project management and problem-solving skills

  • Experience with Analytics Governance and data literacy in a large complex enterprise
  • Experience in developing data science solutions and operationalizing at scale.
  • Experience in deploying and realizing value from analytics and automation solutions.

Education & Skills
  • Bachelor’s Degree in a Quantitative Field (Statistics, Econometrics, Management Sciences, Market Research, Mathematics, Computer Science, Engineering, Data Science, Analytics, etc.) – Advanced degree preferred
  • Advanced Excel and PowerPoint knowledge
  • Core analytics visualization tools (Tableau, MicroStrategy, CRMA etc.)
  • Some experience with Data platforms and tools, e.g., Snowflake, SQL, AWS, S3, Python, R, Alteryx, Databricks etc.
  • Data Science Platform knowledge e.g., Data Robot, SAS
  • Knowledge of CRM (Salesforce, HubSpot, Insightly, etc.), Marketing Automation Tools (Eloqua, Marketo, etc.) and Customer Success Applications (e.g. Gainsight)
  • Experience using digital analytics tools like Adobe Marketing Cloud or Google Analytics

Our commitment to you! 

• BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 

• If after reading the above, You’re Unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is INR 2,241,450 - INR 3,735,750.


Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.

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